About the Role
As a Retail Expert for Charlotte Tilbury, you will be the heart of our stores, empowering customers to be their most beautiful selves. You will combine expert artistry skills with product knowledge and a passion for building customer connections in a fast-paced, high-energy retail environment.
Responsibilities
- Embody the mission of empowering customers to be their most beautiful selves.
- Utilize expert artistry skills and product knowledge to build lasting customer connections.
- Achieve and exceed KPIs in a fast-paced environment.
- Build solid relationships with team members and management.
- Champion world-class artistry and impeccable customer experience.
- Act as a brand ambassador and share product knowledge with customers.
- Adapt approach to activities, customers, and opportunities for success.
- Follow company grooming standards.
Requirements
- Experience in beauty and/or luxury retail.
- Experience in a fast-paced environment such as beauty, retail, or FMCG.
- Experience in applying makeup and adapting style to different customer needs.
- Aspire to be part of a disruptive and growing beauty brand.
- Love and spread the word about Charlotte Tilbury products.
Skills
- Artistry skills
- Product knowledge
- Customer service
- Sales
- Makeup application
Location
- Covent Garden, London
- Carnaby Street, London
Work Type
- Various contracts
- Flexible working hours
Experience Level
- Sales Advisor experience preferred
Education Level
- NVQ-3 in Beauty Therapy ideal
Benefits
- On the job training
- Opportunity to attend Charlotte's Magic Academy
- Opportunities to disrupt processes and have a voice heard
- Inclusion in company achievements and celebrations
- Scope for growth and progression
- Exclusive product launches before anyone else
- A full Charlotte Tilbury look after probation
- Incredible staff discount
- Access to Tilbury Treats rewards platform
About the Company
- Founded by Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty revolutionized the global beauty industry.
- The brand offers an easy-to-use, easy-to-choose, easy-to-gift range of makeup.
- Charlotte Tilbury Beauty continues to break records across countries, channels, and categories.
- The company's mission is to empower everybody to be the most beautiful version of themselves.
Equal Opportunity
- Encourages and hires people with diverse backgrounds, voices, beliefs, and perspectives.
- Supports diverse workforces to better serve communities, customers, employees, and candidates.
