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About the Role

Ramp Network is seeking an experienced Account Manager for a part-time, fixed-term role to support its strategic partner portfolio. This position focuses on maintaining strong relationships, identifying commercial opportunities, and ensuring an excellent partner experience.

Responsibilities

• Manage relationships with key partner accounts and act as a trusted commercial contact.
• Identify opportunities to increase partner value through account growth, product adoption, and joint commercial initiatives.
• Support partner onboarding and ensure a smooth transition into our platform and services.
• Monitor partner performance, identify trends, and recommend improvements to maximize engagement and commercial outcomes.
• Collaborate with internal stakeholders to resolve partner queries and remove blockers.
• Support contract renewals, commercial discussions, and account planning.
• Provide regular updates on account health, risks, and opportunities.
• Deliver an outstanding partner experience through proactive communication and relationship management.
• Maintain existing partner relationships, support key commercial priorities, and ensure continuity across the account portfolio during the contract period.

Requirements

• At least 3 years' experience in Account Management, Customer Success, Business Development, or a similar client-facing commercial role.
• Experience working within fintech, crypto, financial services, or technology (payments experience is advantageous).
• Excellent relationship management and communication skills.
• Strong commercial awareness with the ability to identify growth opportunities.
• A proactive, organised, and self-sufficient approach to managing priorities.
• Ability to collaborate effectively with cross-functional teams.
• Strong problem-solving skills and a customer-first mindset.
• Experience working within a fast-paced, scaling business is desirable.

Skills

• Slack
• Telegram
• Discord
• Notion
• Google Workspace
• ClickUp
• HubSpot
• Pitch
• Tableau
• Figma

Location

• Remote

Work Type

• Part-time
• Fixed-term

Experience Level

• At least 3 years' experience

Salary/Compensations

• Competitive pro-rata salary based on experience

Benefits

• Flexible working arrangements
• Opportunity to work with an innovative and growing fintech business
• Exposure to strategic commercial partnerships and cross-functional projects
• A collaborative, supportive, and inclusive team environment
• The opportunity to make an immediate impact while working flexibly

About the Company

• Ramp Network provides a powerful fiat <> crypto toolkit enabling easy onboarding of users into Web3.
• The company's mission is to bridge the gap between the financial system and the crypto economy.
• Ramp Network is a purpose-led organization with a culture of high performance, receptive minds, and collaboration.
• The company has huge ambitions to become a world-leading Web3 organization.

Equal Opportunity

• At Ramp Network, inclusivity and equality are core to our mission.
• The company strives to embed diversity and inclusion in every aspect of its operations.
• A diverse and inclusive workplace fosters innovation, collaboration, and success.
• The company enacts its core value, Radically Inclusive, daily, creating a space of belonging and support.
• Diversity in all its forms is welcomed and unites the team.
• The company is committed to evolving its diversity, equity, and inclusion practices further.