About the Role
We are looking for a Staff Engineer to join our growing Engineering function and help shape the future of our technology estate. This is a senior individual contributor role providing technical leadership across multiple squads without people-management responsibilities. You'll play a critical role in helping teams deliver value faster, make better architectural decisions, improve engineering standards, and ensure our technology investment supports our wider business goals.
Responsibilities
- Provide technical leadership across multiple squads, helping teams deliver high-quality solutions aligned to business goals.
- Own and drive cross-team technical initiatives, ensuring accountability for outcomes rather than just outputs.
- Lead system design and architectural decisions, balancing scalability, reliability, maintainability and cost.
- Partner with Product Managers and Engineering Managers to shape pragmatic technical solutions that maximise value.
- Contribute hands-on through solution design, coding, code reviews, planning and technical problem-solving.
- Improve engineering quality, developer experience, observability and operational excellence across teams.
- Coach and mentor engineers, helping raise technical capability and establish best practices.
- Champion modern engineering approaches, including AI-assisted development, reusable patterns and continuous improvement.
Requirements
- Experience operating as a Staff Engineer, Principal Engineer, Lead Engineer or similar senior technical leadership role.
- Strong system design and software architecture expertise within modern cloud-native environments.
- Deep knowledge of AWS and experience designing, building and operating scalable production systems.
- Proven ability to lead technical initiatives across multiple teams, products or business domains.
- Excellent judgement with a track record of making pragmatic technical and commercial trade-offs.
- Experience improving engineering standards, reliability and technical quality without slowing delivery.
- Strong communication, stakeholder management and influencing skills, with the ability to build trusted partnerships.
- A collaborative, outcome-focused mindset with a passion for mentoring engineers and enabling team success.
Location
- Leicestershire
- London
Work Type
- Hybrid
- Flexible hours
Experience Level
- Senior
Benefits
- Hybrid working and flexible hours
- 35-hour working week
- Free parking and EV charging onsite at HQ
- 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days
- Company bonus scheme
- Your own Blue Light Card and exclusive access to thousands of discounts
- Great social events, including summer and festive parties
- Regular company-wide recognition events
- Relaxed dress code and modern office space
- Onsite gym at HQ
- Strong learning and development culture
- Group auto-enrolment pension plan
- Enhanced parental leave and absence leave
- Company-funded private medical insurance
- Healthcare cashback plan
- Employee assistance programme and mental health support
About the Company
- Our mission is simple – make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service.
- We don't just follow the usual path – we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special.
- We're committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve.
