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About the Role

Support on ticketing and asset management across key Partnerships with Premier League, Merlin and Live Nation. This role combines elements of asset management with ticketing and hospitality operations, giving the Assistant direct exposure to international stakeholders, clients and markets with the opportunity to support one of the agencies’ biggest accounts.

Responsibilities

• Support senior leads in delivering key ticketing workstreams for a variety partnerships programmes across UK and European markets, including ticket allocation, distribution and tracking.
• Support the senior team with project plans, timelines, status trackers, and internal documentation to ensure smooth and timely delivery across all workstreams.
• Play a supporting role in budget tracking and financial administration, ensuring accurate and up-to-date records.
• Contribute to client calls, status meetings, and programme updates by preparing information, presenting workstream progress, and sharing delivery insights.
• Develop productive working relationships with internal teams in London and global markets.
• Support clear and consistent communication between clients, suppliers, and internal stakeholders.
• Assist in developing guest communications, itineraries, welcome materials, and programme documentation.
• Support in the development and refinery of guest journey plans to ensure a seamless experience throughout each event.
• Take ownership and responsibility for administrative tasks, managing others to deliver too.
• Regular reporting of task completion and updates to managers and above.
• Coordinating finance requirements on projects using company systems and processes effectively (setting up job numbers, estimates etc.).
• Complete timesheets and other day to day administrative tasks timely and accurately.
• Contribute to agency culture by getting involved in company/team initiatives.
• Proactively take interest in industry news and share knowledge/the latest with the wider team.
• Seek out and actively learn new skills (through relevant training, webinars etc.) to develop and increase knowledge.
• Plan and agree short- and long-term goals with your line manager, drive your career development.

Requirements

• Be a self-starter, focussed, self-motivated and ambitious individual.
• Problem-solving abilities.
• Good organisational skills.
• Capability to use own initiative and pay close attention to detail.
• Ability to manage multiple priorities with the ability to coordinate multiple tasks simultaneously.
• Excellent communication and interpersonal skills.
• Competent with using Microsoft Office products.
• Personable ‘can do’ attitude.
• Capable of working under pressure.
• Excellent attention to detail and accuracy.
• Strong numerical skills and aptitude for data analysis.
• Confident communicator who can articulate progress clearly and can interact with people at different levels.

Skills

• Ticketing
• Asset management
• Project management support
• Budget tracking
• Financial administration
• Client communication
• Stakeholder communication
• Guest communication
• Microsoft Office
• Excel
• HTML

Location

• London

Work Type

• Full time
• Permanent

Experience Level

• Assistant

About the Company

• MKTG Sports & Entertainment is a global integrated agency that help brands and rights holders move at the speed of fans. For over 20 years, we've ignited fandom and innovated activation in the world of sports and entertainment. We have strategised, created and driven partnerships for some of the world's biggest brands and power brands in the making. With one aligned goal - make something worth noticing, engaging, liking, sharing and remembering. We are part of Dentsu Sports International, a global sports network comprised of MKTG Sports & Entertainment and Dentsu Sports, a leading sports rights holder including federations, leagues, events, teams, and venues.
• For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact.
• Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet.
• Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future.
• Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.

Equal Opportunity

• At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities. We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic.
• Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.
• We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles.
• If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at accommodations@dentsu.com, quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.