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About the Role

Customer Development Managers report to a Channel Manager and work closely with NAPA Branch Managers to build successful business relationships with target customers within their territory. With a sales focus, they proactively find solutions to customer problems and are responsible for the sales and gross margin performance of their territory.

Responsibilities

• Solve customer problems through consultation, relationship building, and understanding customer needs
• Responsibility for sales and gross margin performance of your territory
• Attend and participate in sales meetings, trade shows and training sessions
• Achieve sales budgets
• Developing new business (business development and account management)
• Foster and drive a culture of safety by putting safety first
• Safe driving behaviours

Requirements

• An engaging, strong communicator, with sound negotiating skills
• Solutions and service focussed
• Track record in account management or business development
• Thrive in a KPI driven environment
• Sales and/or customer management experience (automotive industry preferred)
• Ability to liaise and build relationships with customers and company stakeholders
• Experience using CRM systems
• A valid Australian driver's licence
• A passion for all things automotive
• Former GPC team members welcome to apply
• This role will require lifting, bending, climbing & safe driving

Skills

• Sales
• Customer Service
• Account Management
• Business Development
• Negotiating Skills
• Communication

Location

• Australia
• New Zealand

Work Type

• Monday to Friday work schedule
• Full-time

Experience Level

• Sales and/or customer management experience

Salary/Compensations

• Competitive salary + generous incentives for outstanding performance

Benefits

• Tools of Trade including late model vehicle, mobile phone & laptop
• Sales & Product training
• Relax & enjoy weekends with family & friends with a Monday to Friday work schedule
• Tailored ‘Napa Know How’ career opportunities linked to your personal development plan
• A company-funded, professional uniform
• Team member discounts across the GPC Asia Pacific brands including NAPA, Repco, and AMX
• We genuinely care about supporting you to reach your full potential
• We’re fiercely committed to creating an inclusive workplace and believe that we are strengthened by diversity.
• We value differences in backgrounds, cultures, abilities, and experiences
• We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this
• Paid volunteer leave allowing you to give back to your chosen charity/community organisation

About the Company

• NAPA is Australia and New Zealand’s largest and newest name in automotive aftermarket parts.
• We’re on an exciting journey to revolutionise the Australian automotive aftermarket sector – and we’re accelerating!
• Our vast national network delivers solutions in trade, industrial, wholesale and mining, and is proudly supported by 100 years of industry expertise from our heritage brands including Ashdown-Ingram, Covs, Global Auto Spares, and R&E Auto Parts.
• Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and Southeast Asia.
• Our iconic brands include Repco, NAPA & McLeod Accessories.
• We propel people forward.
• With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still.
• Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders.
• Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale.
• Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.

Equal Opportunity

• GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
• GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.