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About the Role

Medtronic is a global leader in healthcare technology dedicated to alleviating pain, restoring health, and extending life. Join our team to shape the future of healthcare and build a career grounded in purpose, growth, and impact.

Responsibilities

• Provide technical training to customers on the safe setup and operation of surgical robotics systems.
• Issue certificates to physicians upon completion of training, meeting academic guidelines for robotic surgery.
• Collaborate with Capital Reps, Sales Reps, Startup Specialists, PACE, and Training Coordinators to confirm participant profiles, schedule training, and secure necessary resources.
• Conduct technical training sessions for physicians.
• Obtain a Customer Trainer Certificate to be qualified to issue customer certificates.
• Accurately convey knowledge of Hugo system operation and features to customers.
• Review HCP and installation information from reps and startup specialists.
• Update the training calendar.
• Schedule training sessions.
• Secure and assign personnel for training based on trainee needs.
• Ensure system availability for training.
• Coordinate training schedules based on trainee requirements.
• Arrange training content for on-site SuS activities.
• Provide coordinators with information needed for event applications (MS consultation, lab applications, etc.).
• Manage inventory to complete training events.
• Create records of trainee participation (applications, signatures, etc.).
• Evaluate trainee performance and award certificates to HCPs.
• Conduct pre-site training and retraining as needed.
• Incorporate updates to training content and devices into training programs.
• Arrange and lead experience lab sessions.

Requirements

• Minimum of 5 years of sales experience in the medical device industry, or 5 years of practical experience as a clinical engineer or nurse.
• Bachelor's degree or higher (any major/department).

Skills

• High communication skills
• Problem-solving ability
• Knowledge of surgical fields
• Communication skills that enhance engagement

Location

• Shinagawa Headquarters
• MIC
• MSEC
• Aichi (business trip)

Work Type

• Hybrid (several days a week at the training site in Kawasaki)
• Business trips
• Work on Saturdays, Sundays, and holidays

Experience Level

• 5+ years of sales experience in the medical device industry
• 5+ years of practical experience as a clinical engineer or nurse
• 2+ years of practical experience in training

Education Level

• Bachelor's degree

Benefits

• Annual childcare expense subsidy up to ¥360,000
• 6 weeks of leave for family caregiving or adoption
• Babysitter and daycare matching services
• Career development including mentoring programs and e-learning
• Internal career network to support women's advancement
• Company stock purchase plan
• Commuting allowance
• Overtime allowance
• Holiday work allowance
• Annual paid leave
• Sick leave
• Menstrual leave
• Maternity leave
• Competitive Salary
• Flexible Benefits Package
• Medtronic Incentive Plan (MIP) - short-term incentive

About the Company

• Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life.
• Our 95,000 employees work across more than 150 countries.
• We develop innovative medical technologies that improve the lives of over 72 million patients annually.
• We are engineers at heart, putting ambitious ideas to work to generate real solutions for real people.
• We change lives by improving and redefining how the world treats pressing health conditions.
• Our industry leadership comes from the passion and ingenuity of our people.
• We use science, medicine, and a profound understanding of the human body to build extraordinary technologies that transform lives.
• We build extraordinary solutions as one team with one Medtronic Mindset.
• Speed and decisiveness run through our DNA.
• Diverse perspectives inspire our bold answers to any challenge.
• We deliver results the right way, breakthrough after patient breakthrough.
• Our Mission to improve human welfare drives us.
• We advance healthcare, society, and equity with every design, inside and outside our walls.
• We are shaping the future of healthcare technology and defining the next generation of breakthroughs in care.

Equal Opportunity

• It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
• Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
• This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.