About the Role
As a Forensic Accountant within the Life Claims Technical Centre of Excellence, you will play a key role in delivering specialist financial insight across complex and high-risk income protection claims. You will work at the heart of the claims function, ensuring calculations are accurate, fair, and consistent, ultimately improving outcomes for customers. This role blends deep financial analysis with coaching, innovation, and continuous improvement, contributing to the evolution of digital and AI-enabled tools.
Responsibilities
- Deliver specialist forensic financial assessments across complex income protection claims, including earnings and benefit calculations.
- Provide expert advice and guidance to claims teams on financial assessments and policy interpretation.
- Review high-risk claim calculations prior to payment to ensure accuracy and consistency.
- Conduct targeted retrospective reviews to identify payment leakage and customer impacts.
- Support the ongoing development and governance of AI-assisted calculation tools.
- Coach and uplift the capability of Claims Consultants through technical guidance and training.
Requirements
- Demonstrated experience in forensic accounting, financial analysis, or specialist financial assessment within insurance or a similar environment.
- Strong experience assessing complex financial structures such as multiple entities, trusts, or self-employed income.
- Experience working in a regulated environment with an understanding of claims frameworks and compliance requirements.
- Proven experience contributing to reviews, remediation activities, or identifying financial discrepancies.
- Advanced Excel skills and experience working with multiple financial or calculation tools.
Skills
- Forensic accounting
- Financial analysis
- Specialist financial assessment
- Claims frameworks
- Compliance requirements
- Financial discrepancies
- Advanced Excel
- Financial tools
- Calculation tools
- Coaching
- Innovation
- Continuous improvement
- Digital tools
- AI-enabled tools
Location
- Australia
Work Type
- Hybrid working arrangement (3 days in office, 2 days remote)
- Full-time
Experience Level
- Not specified
Education Level
- CA or CPA qualification, or equivalent
- Tertiary qualifications in Accounting, Finance, or a related discipline
Benefits
- 5 weeks of annual leave
- 15 days of personal/carer’s leave
- Access to Family Care (parental leave)
- AUD$500 wellbeing payment per year
- AUD$295 new starter e-voucher for work-from-home setup
- Award-winning training programs
- Global mobility opportunities
- Volunteer opportunities
- Tree planted for every new employee
About the Company
- Forbes 2024 ‘World’s Best Employers’
- Fortune’s ‘World’s Most Admired Companies’ for 2025
- Leader in the insurance industry
- Values-driven global organisation experiencing growth and transformation
- Committed to making a tangible difference and taking continuous steps towards a sustainable future
- State-of-the-art Green Star rated offices
- WGEA accredited
- Family Inclusive Workplace certified
- Gold AWEI Employer
- Pride in Diversity member
Equal Opportunity
- Zurich is an equal opportunity employer.
- Committed to ensuring that our recruitment process is fair and accessible for all candidates.
- If you require any special accommodations to participate in our recruitment process, please let us know at the time of your application.
