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About the Role

As the Program Lead, you will manage daily operations, staff, and program quality for both school-year and summer camp programs. You will ensure a safe and engaging experience for participants, foster a positive team environment, and serve as the on-site representative for the YMCA, modeling its mission and values.

Responsibilities

• Oversee all daily operations, ensuring safety, compliance, and exceptional experience for students.
• Guide, coach, and inspire your team, fostering collaboration, accountability, and professional growth.
• Implement daily schedules and curriculum, including games, creative projects, learning activities, and outdoor play.
• Follow Texas Childcare licensing standards and YMCA policies to maintain a secure environment.
• Ensure the safety, health, and security of all participants, including during off-site field trips.
• Partner with school principals, teachers, and PTAs, supporting campus initiatives and special events.
• Promote social-emotional development, academic support, and positive behavior through strong relationships and intentional guidance.
• Maintain clear, consistent communication with parents, caregivers, staff, and supervisors.
• Address behavior concerns, scheduling needs, or late pickups with flexibility and composure.
• Model the Y's mission, vision, and values daily, sharing our story and culture with students, staff, and the school community.
• Complete accurate documentation and maintain confidential records related to attendance, behavior, and health.
• Participate in internal committees and assist with program-wide events and trainings.
• Complete other duties as assigned.

Requirements

• 21 years of age or older
• High school diploma or GED equivalent
• Minimum of 1 year licensed childcare experience or experience in an accredited school setting
• Proven experience supervising and developing a team
• Strong leadership, communication, and organizational skills
• Ability to manage group behavior and resolve challenges calmly
• Professional, customer-focused approach
• Reliable transportation and flexibility for occasional evenings/weekends.
• Growth Mindset: Learn and improve to better serve members and the mission.
• Team Player: Work collaboratively with others and support a positive team environment.
• Communicates Effectively: Listen actively and communicate clearly with members and peers.
• Customer Focused: Anticipates needs and ensures quality, member-centered service.
• Fosters Belonging: Ensure everyone feels welcomed, respected, and included.
• Ensure Accountability: Hold yourself and others accountable to meet commitments.
• Manage Ambiguity: Operate effectively, even when things are uncertain or the way forward is unclear.
• Ability to actively supervise and engage with children throughout the program day.
• Ability to stand, walk, and move around the site for extended periods.
• Ability to participate in physical activities such as games and outdoor play.
• Ability to lift or carry materials and supplies up to 25-35 pounds.
• Ability to bend, kneel, and stretch to support students, maintain safe and organized spaces, and respond quickly to program needs.
• Ability to communicate clearly with staff, students, parents, and school personnel.
• Ability to maintain awareness of the environment to ensure safety at all times.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Skills

• Leadership
• Communication
• Organizational skills
• Group behavior management
• Problem resolution
• Customer focus
• Collaboration
• Active listening
• Accountability
• Adaptability

Location

• On-site

Work Type

• Full-time

Experience Level

• 1 year of licensed childcare experience or experience in an accredited school setting
• Experience supervising and developing a team

Education Level

• High school diploma or GED equivalent

Benefits

• Comprehensive health coverage (medical, dental, vision)
• 12% employer-funded retirement plan upon meeting eligibility
• Up to 48 days of paid time off (vacation, holidays, sick leave)
• Free household membership to Greater Austin YMCA facilities ($1,200+ annual value)

About the Company

• Our mission is a guiding force that shapes our actions every day, rooted in our unwavering commitment to serving our community and esteemed team members.
• We are passionate about fostering health and wellness for all.
• We have thoughtfully designed a comprehensive benefits package to prioritize employee well-being.