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About the Role

The Industrial Designer is responsible for planning, designing, and documenting new and existing products, ensuring solutions are functional, user-friendly, and aligned with brand, technology, and commercial requirements. The role focuses on concept development, usability, and manufacturability, supporting the delivery of products that meet quality, aesthetic, and production standards across the product lifecycle.

Responsibilities

Deliver high-quality design outputs that meet technical requirements, timelines, and defined success criteria.
Translate technical briefs into practical design solutions that meet functional and performance requirements.
Plan and prioritize design tasks to support delivery of agreed milestones and project outcomes.
Produce design outputs that balance usability, aesthetics, manufacturability, and commercial considerations.
Ensure design work is completed accurately and meets defined quality and performance expectations.
Develop artefacts that clearly convey design ideas and functionality.
Prepare accurate technical drawings and specifications to support manufacturing and production.
Present design concepts and prototypes in a clear and structured manner to support feedback and decision-making.
Incorporate user insights and feedback into design iterations to strengthen usability and product outcomes.
Apply practical understanding of materials and manufacturing processes to ensure design solutions are feasible, efficient, and ready to progress into production.
Apply Design for Manufacture (DFM) and Design for Excellence (DFX) principles during design development.
Build and test prototypes or samples to validate product functionality, usability, and performance.
Assess design feasibility by considering materials, production methods, safety requirements, and operational constraints.
Refine designs to support smooth transition from concept through to production readiness.
Work collaboratively with cross-functional stakeholders and contribute to the continuous improvement of design practices, team capability, and product outcomes.
Engage proactively with product, engineering, marketing, and New Product Introduction (NPI) stakeholders to maintain alignment and progress.
Communicate updates, risks, and design considerations clearly to support effective project delivery.
Share knowledge and contribute ideas through team forums.
Provide guidance and informal support to junior team members to strengthen team capability.

Requirements

Product design creation
Metalwork
Basic electrical knowledge
DFM
Technical drawing
BOM & costing
Delivering manufacturing ready outputs, including CAD, drawings, and documentation

Skills

2D visualisation
Graphic communication tools such as Adobe suite/ Figma/ Canva
Keyshot Rendering

Location

Sydney, Australia

Work Type

Full-time

Experience Level

3+ years experience in industrial design or product development roles

Education Level

Bachelors degree in Industrial Design, Product Design, Mechanical Engineering, or related field

Benefits

Annual market competitive bonus program
Thrive Program (flexible work options, virtual Yoga or meditation sessions, Global Wellness paid day off, Give Back Day)

About the Company

For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers.
We’re a global technology company focused on creating dynamic, smart, personalised and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions.
We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.
Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving.
We are industry leaders who have won awards and set records.
We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working.
Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.
Together, we are creators, allowing us to make our purpose a reality – to create immersive brand experiences for everyone.
Join a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity.

Equal Opportunity

Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law).