Client Operations Coordinator at Quantium | Australia | Rezi

Client Operations Coordinator at Quantium

Client Operations Coordinator

Quantium · Australia

3 weeks ago

Client Operations Coordinator

Quantium · Australia

a month ago
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About the Role

Quantium is seeking an individual to join the wiqConsumer team, specifically the Scan team, to deliver advanced analytics solutions to FMCG and retail clients. This role is crucial for ensuring the smooth running of client operations and bridging the gap between deal closure and client delivery, guaranteeing a seamless experience and securing revenue.

Responsibilities

  • Respond to client requests and provide accurate quotes for data entitlements or contract variations.
  • Manage the complete contract process from drafting to execution, ensuring timely delivery to Scan clients.
  • Coordinate client information delivery to Product teams for appropriate access and services.
  • Establish and continuously improve administration and system processes for the Scan team.
  • Deliver coordination support including commercial pipeline reports and CRM management.

Requirements

  • Previous administration experience with an understanding of general finance processes.
  • Working experience with Microsoft Excel (VLOOKUP) and Word.
  • CRM management experience in Salesforce/HubSpot is desirable.
  • Strong attention to detail.
  • Excellent communication skills, both written and verbal.
  • Experience working with conflicting timelines and deliverables across multiple stakeholders.
  • A passion for working to and improving processes.
  • Strong time management and prioritisation skills.

Skills

  • Microsoft Excel (VLOOKUP)
  • Microsoft Word
  • CRM management
  • Salesforce
  • HubSpot
  • Attention to detail
  • Communication skills
  • Stakeholder management
  • Process improvement
  • Time management
  • Prioritisation

Location

  • 14 locations globally

Work Type

  • Hybrid work arrangements
  • Flexible work arrangements
  • Remote working (up to 2 months annually)

Benefits

  • Flexible work arrangements
  • Remote working opportunities

About the Company

  • Quantium is a world leader in data science and artificial intelligence, established in Australia in 2002.
  • Quantium is a global team of more than 1,200 people across 14 locations.
  • Quantium offers a unique blend of capabilities across product and consulting services.
  • Quantium helps businesses unlock value from data and analytics.
  • Quantium partners with the world's largest corporations.
  • Quantium aims to forge a better, more intelligent world.