About the Role
Support IT partners by acting as the primary point of contact, offering guidance on marketing and sales tools, and facilitating the promotion of vendor products. This role involves building relationships, understanding partner needs, and contributing to their business growth through strategic marketing initiatives.
Responsibilities
- Support a network of IT partners and act as the first point of contact, providing advice and support with available marketing and sales tools.
- On-board Partners to Partner Portal.
- Assist partners in understanding product and program benefits and investigate market requirements.
- Identify partner requirements and use provided materials to help them promote and sell vendor products.
- Provide demos, walkthroughs, and guidance to partners on executing campaigns and activities through available Partner Platforms.
- Provide Partners with opportunity registrations in the Client platform.
- Share feedback with the client on reseller requests for business growth.
- Maintain regular contact with partners to foster trusted relationships with decision-makers.
- Generate reports in MS Excel and prepare PowerPoint presentations for client updates.
- Conduct partner trainings using webinar platforms.
Requirements
- Strong communication skills in English; fluency in an additional language is a plus.
- 1-3 years of Business experience in ANZ demonstrating an understanding of commercial practices, preferably in the technology sector (software, data, or cloud), including on-boarding and enablement functions.
- Confident approach to liaise with and develop business relationships.
- Strong attention to detail.
- Excellent client liaison skills, with the ability to react and respond in a timely and effective manner.
- Some knowledge of digital marketing (e.g., email marketing, SEO, SEA, social networks, display advertising, video production) and offline Marketing campaign types (e.g., events, telemarketing, print advertising, sponsoring, incentives).
- Strong MS PowerPoint, Excel, and Word skills, with the ability to present information professionally.
- An interest in technology.
- Ability to work independently and as a team player.
- Knowledge of Salesforce or a similar CRM system is advantageous.
- Legally permitted to work in Australia.
Skills
- Marketing
- Sales
- Project Support
- Relationship Building
- MS Excel
- MS PowerPoint
- MS Word
- Digital Marketing
- CRM Systems
Location
- Australia
Work Type
- Full-time
Experience Level
- 1-3 years
