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About the Role

The BI Data Analyst plays a trusted role in delivering high-quality, actionable insights that support effective decision-making across the Roadside business. This role translates complex data into clear analysis, reporting and dashboards, enabling teams to understand performance, identify opportunities and respond to emerging issues. This role suits an experienced data analyst comfortable working with stakeholders, applying sound analytical judgement, and owning reporting and dashboard outcomes end-to-end.

Responsibilities

Own and deliver recurring operational and performance reporting using governed, trusted data sources
Design, build and maintain dashboards and visualisations in BI tools and supporting tools, ensuring clarity, relevance and usability
Partner with stakeholders to shape analytical requirements and translate business questions into structured analyses
Deliver ad-hoc analysis and insights to support decision-making, investigations and continuous improvement initiatives
Apply strong data visualisation principles to ensure outputs are governed, consistent and supported by clear definitions and assumptions
Maintain strong data documentation, including data definitions, lineage and refresh schedules as standard practice
Monitor data quality and reporting reliability, contributing to incident triage and continuous improvement
Work within sprint and backlog processes, prioritising work effectively and maintaining high standards of delivery
Apply data governance, privacy and access controls consistently when handling sensitive or regulated information

Requirements

3–5 years’ experience in a BI, analytics or data analysis role (or equivalent experience)
Strong SQL capability with experience working across complex datasets
Ability to translate data into accurate, fit‑for‑purpose visualisations aligned to audience and context
Proven experience designing and delivering intuitive dashboards using BI platforms
Strong analytical judgement, with the ability to independently structure and execute analysis
Clear communication skills, with confidence explaining insights and limitations to non‑technical audiences
Strong attention to detail and commitment to data quality, reliability and governance
Ability to manage competing priorities and deliver outcomes with guidance
Experience working with AI‑enabled tools to support analysis, automation, or decision‑making tasks
Working knowledge of Python, R, Power Query/M, analytics engineering or CI/CD practices
Experience operating in Agile or sprint‑based delivery environments
Degree in Analytics, STEM, Information Systems or related discipline, or equivalent professional experience
Successful applicants will be required to complete pre-employment checks

Skills

SQL
Data Visualisation
BI Platforms
Analytical Judgement
Communication
Data Quality
Data Governance
Agile
Python
R
Power Query/M
Analytics Engineering
CI/CD

Location

Australia

Work Type

Hybrid
Flexible

Experience Level

3-5 years

Education Level

Degree in Analytics, STEM, Information Systems or related discipline, or equivalent professional experience

Benefits

Complimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
Employee referral program where you may be eligible for a referral bonus of up to $2,000
Ongoing learning, paid training, and development opportunities
Progressive flexibility and well-being benefits

About the Company

One of Australia’s most trusted brands and proudly member-owned, with people and community at the heart of everything.
The NRMA Group also owns and operates NRMA Parks and Resorts, SIXT car rental, My Fast Ferry & Fantasea Cruises and Coral Expeditions.
A career with us means creating the future you want, while helping the NRMA Group to keep moving Australia forward.

Equal Opportunity

We’re for inclusion, diversity and representing the members, guests, customers and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our team.