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About the Role

Q2 is seeking a senior-level Transformation Partner to collaborate with business leaders on identifying, shaping, and scaling strategic initiatives. This role involves translating AI strategy into efficiency gains, modernizing systems, integrating acquisitions, and accelerating revenue growth. You will lead discovery efforts using design thinking and lean methodologies, identify improvement opportunities, and ensure sustained business impact through adoption and measurement.

Responsibilities

Lead end-to-end discovery engagements using design thinking, lean/value stream mapping, and customer experience methodologies.
Identify and size efficiency opportunities spanning process-only and technology-enabled solutions.
Develop clear value theses and governance-ready proposals using structured critical thinking frameworks.
Define problems, options, tradeoffs, risks, and expected outcomes aligned to enterprise standards.
Influence senior leaders without formal authority, operating effectively with ambiguity.
Partner with program/project managers to support rollout, change management, and stakeholder engagement.
Establish measurement approaches to track realized benefits against baselines and business KPIs.
Ensure adoption, sustained performance, and long-term impact post-launch.
Deliver executive communications and lead stakeholder management across large audiences and C-suite forums.
Serve as a trusted strategic advisor to senior leadership.
Leverage AI tools (GenAI, Agentic AI) and enabling software (Excel, PowerPoint, Figma/Visio, Jira) to accelerate discovery, analysis, and recommendation communication.
Apply domain expertise across Sales, Marketing, Product, and other functional areas to drive cross-functional transformation.
Achieve measurable productivity and revenue impact.

Requirements

Bachelor's degree in a relevant field.
Minimum of 15 years of relevant professional experience in management consulting or similar industry roles.
Strong preference for enterprise software, SaaS, fintech, or similar corporate environments.
Proven experience leading complex, cross-functional initiatives from problem framing through execution.
Demonstrated comfort operating in ambiguity and translating complex analysis into clear, executive-ready recommendations.
Strong capability in structured discovery using design thinking, LEAN/Six Sigma, customer experience, or product design methodologies.
Ability to translate findings into compelling business cases with measurable outcomes, KPIs, and benefits-realization frameworks.
Extensive experience influencing senior stakeholders and driving alignment without formal authority.
Proven ability to support adoption and change execution through stakeholder engagement and communication planning.
Sound business judgment with an enterprise-wide mindset for identifying risks, dependencies, and escalation needs.
Exceptional executive communication and presentation skills.
Ability to present confidently to large audiences and senior leadership.
Proficiency in enabling tools (Excel, PowerPoint, Figma/Visio, Jira).
Experience leveraging AI tools (GenAI, Agentic AI) to accelerate analysis and transformation.
Clear transformation experience spanning people, process, and technology.
Fluent written and oral communication in English.
Authorized to work for any employer in the U.S.
Unable to sponsor or take over sponsorship of an employment Visa at this time.

Skills

Design Thinking
Lean Methodologies
Customer Experience Principles
Structured Critical Thinking
Influence Skills
Continuous Learner Mindset
Transformation Experience (People, Process, Technology)
Lean/Value Stream Mapping
AI Tools (GenAI, Agentic AI)
Excel
PowerPoint
Figma/Visio
Jira
Domain Expertise (Sales, Marketing, Product)
Executive Communication
Presentation Skills
Stakeholder Management
Change Management
Product Design Methodologies
Benefits Realization Frameworks
Executive Coaching
Leadership Development
Organizational Design
Thought Leadership
External Speaking
Published Work on Transformation/Organizational Change

Location

Austin

Work Type

Hybrid

Experience Level

Senior-level
Minimum of 15 years of relevant professional experience

Education Level

Bachelor's degree
Advanced degree (MBA) or professional certifications (Lean Six Sigma, PMP/PgMP, change management, design thinking, CX, AI-related credentials) - Preferred

Benefits

Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Health & Wellness Benefits
Competitive health insurance offerings
Generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs
Resources for physical, mental, and professional well-being

About the Company

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally.
Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration.
We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships.
We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
Q2’s mission is to build strong and diverse communities by strengthening their financial institutions.
That mission shapes the technology we build, how we serve our customers, and how we show up for each other.
We started with a straightforward belief: technology could fundamentally change how financial institutions serve their communities.
More than 20 years later, that belief still drives us.
Q2 delivers digital banking and lending solutions that help financial institutions deepen relationships, improve experiences, and grow.
Across every department and region, Q2 team members bring creativity, collaboration, and purpose to building technology that makes banking stronger, easier, and more human.
Q2’s culture is built by Q2ers and grounded in ten guiding principles that define how we show up for each other, our customers, and our communities.
We take our mission seriously. We also have fun doing it.
Teams across the company work together to solve hard problems, move quickly, and make a real impact on the financial institutions and communities we serve.
We’re also helping shape how AI is applied in financial services, bringing the same disciplined, banking-first approach Q2 has practiced for more than 20 years to this next chapter of innovation.

Equal Opportunity

We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
Applicants in California or Washington State may not be exempt from federal and state overtime requirements.