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About the Role

Lead, motivate, and develop a high-performing team while delivering memorable experiences for travelers and driving commercial success in a unique airport retail environment.

Responsibilities

• Lead, motivate and develop a high-performing team
• Build an energetic, customer-focused store culture
• Coach and elevate team capability
• Deliver memorable experiences for travellers from around the world
• Maintain POP MART’s visual merchandising and brand standards
• Own daily store operations with consistency and confidence
• Deliver sales targets and KPIs
• Manage rostering, timesheets, stock flow and high-volume deliveries
• Maintain inventory accuracy and work closely with Loss Prevention
• Recruit and onboard exceptional team members
• Lead your team through an exciting, high-impact store opening

Requirements

• Experienced Store Manager, or a strong Assistant Store Manager ready to step into their first Store Manager role with support
• Experienced in high-volume retail, ideally across fashion, lifestyle, gifting, entertainment, travel or airport retail
• Confident across visual merchandising and store standards, stock flow and inventory accuracy, rostering and labour planning, customer service leadership
• Positive, energetic and adaptable
• Comfortable leading diverse teams
• Happy working a structured early / late rotating roster
• Able to obtain an ASIC (support provided)
• Holder of permanent Australian working rights

Skills

• Visual merchandising
• Store standards
• Stock flow
• Inventory accuracy
• Rostering
• Labour planning
• Customer service leadership
• Team leadership
• Coaching
• Recruitment
• Onboarding

Location

• Sydney Domestic Airport (T2)

Work Type

• Full-time
• 38 hours per week

Experience Level

• Store Manager
• Assistant Store Manager

Salary/Compensations

• circa $73,000+
• • Super
• • Bonus
• • Travel Allowance

Benefits

• Two consecutive days off
• No split shifts
• Rotating early / day / late weeks (never mixed in the same week)
• Predictable, pre-planned roster cycles
• Weekly travel allowance to cover Airport Station Access Fee
• Fully resourced team including Assistant Store Manager, Supervisor, Senior Sales Associates and Sales Associates
• Support from ANZ Retail Operations, HR and Loss Prevention
• Monthly product incentives (post-probation)
• Performance bonuses linked to KPIs
• Annual POP LAND (Beijing) pass
• Strong career progression
• Stability of a global brand with the excitement of weekly new releases
• A creative, fun retail environment

About the Company

• POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry.
• Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
• POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system.
• Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono.
• By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture.
• As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world.
• Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
• POP MART is a rising global force in pop culture and entertainment.
• Our purpose is to celebrate daily moments and inspire through designer toys and fun experiences.
• Our focus is IP incubation & operations, designer toys & retail, theme parks & experiences, also digital entertainment.
• We manage & represent incredible artists from all over the world.
• Our roster spans dozens of iconic characters, like MOLLY, DIMOO, SKULLPANDA, THE MONSTERS, HIRONO and more.
• With our IP characters, we create iconic cross-overs.
• Our mission is to light up passion & bring joy around the world.
• POP MART is not just a brand, it's a galaxy of creative possibilities.

Equal Opportunity

• POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
• As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.