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About the Role

As a Product Owner on the Independent Agent Distribution team, you will partner cross-functionally to develop journey maps, define OKRs, and gather feedback to inform your roadmap. This role is charged with redefining capabilities for thousands of Independent Agents using the new Q&I sales experience and driving a significant modernization effort.

Responsibilities

• Accountable for collaboratively creating product vision and alignment with strategic priorities with stakeholders.
• Contributes to the development of the portfolio vision.
• Communicates the vision as a product strategy to their squad/team and other squads/teams outside their portfolio & functional area as well as executive leadership.
• Accountable for developing and achieving product level KPIs with the squad.
• Manages product(s) with high degree of strategy, scope, and complexity.
• Owns and maintains the product backlog and is accountable for its contents and prioritization.
• Accountable for clear, actionable user stories.
• Sets priorities and actively participates in squad/team quarterly planning.
• Contributes to priorities for and actively participates in portfolio quarterly planning.
• Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities.
• Participates in squad/team demos, retrospectives, and all other ceremonies.
• Works daily with the agile working group clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy.
• Leads IT and business leadership to align development and business goals and priorities.
• Works with stakeholders and squad/team to remove roadblocks to execution.
• Monitors and maintains the product health.
• Designs additional monitoring to support enhanced understanding of product health.
• Proactively monitors impact of their product on others in the ecosystem.
• Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product.
• Drives alignment with stakeholders to understand the impact that their products' regulatory, compliance, and other industry constraints will have on other products in the portfolio.
• Negotiates with internal and external squads/teams to set aligned priorities among squads/teams both within and outside the portfolio.

Requirements

• Strong strategy and visioning skills.
• Curiosity and tenacity to understand opportunities and rally cross-functional teams.
• Analytical foundation with a data-driven mindset.
• Comfort in ambiguity; ability to be a self-starter and leader.
• Strong stakeholder management and storytelling abilities.
• Ability to influence both executive and technical audiences.
• Advanced knowledge of Agile development methodologies.
• High level of proven business expertise needed to set clear priorities for product and understand business value impacts.
• Develops strong stakeholder relationships and influencing across multiple organizational boundaries.
• Demonstrated experience leading varied audiences through the development of complex ideas, issues and designs.
• Ability to lead varied audiences through consensus building.
• Proven experience with Agile practices and expectations.
• Comfortable with making decisions with some level of uncertainty.
• Strong communication skills, both written and verbal.
• Knowledge of insurance industry preferred.
• Knowledge of relevant products and portfolio strongly preferred.
• Strong experimental mindset to drive innovation amongst uncertainty and exploit market opportunities.

Skills

• Data-driven strategy
• Customer problem solving
• Agile development methodologies
• Product management
• Journey mapping
• OKRs
• Roadmap development
• Stakeholder management
• Data analysis
• Quantitative data analysis
• Qualitative insights
• Product vision
• Incremental delivery
• User stories
• Agile ceremonies
• Business requirements clarification
• Roadblock removal
• Communication
• Alignment
• Product health monitoring
• Feasibility analysis
• Cost of delay analysis
• Regulatory and compliance understanding
• Negotiation
• Storytelling
• Experimental mindset

Location

• Columbus, OH
• Seattle, WA
• Boston, MA
• Portsmouth, NH
• Indianapolis, IN
• Plano, TX

Work Type

• Hybrid (two in-office days per week for candidates residing within 50 miles of specified locations)

Experience Level

• 7 years in business, technology, or consulting
• 5 to 7 years direct experience with agile teams

Education Level

• Bachelors’ degree in relevant field (business, computer science, humanities etc.)
• Master's degree preferred

Salary/Compensations

• The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location.

Benefits

• Comprehensive benefits
• Workplace flexibility
• Professional development opportunities
• Opportunities provided through Employee Resource Groups

About the Company

• At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive.
• We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions.
• We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.
• To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Equal Opportunity

• Liberty Mutual is an equal opportunity employer.
• We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
• Fair Chance Notices
• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco