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About the Role

As an Industry Advisor – Higher Education, you are a senior industry expert driving industry-led sales strategy and digital transformation for Microsoft’s most strategic Higher Education customers. You build trusted executive relationships, shape AI-first transformation agendas, and orchestrate multi-account & ecosystem engagements to deliver measurable outcomes in teaching, learning, research, and institutional operations. You operate with broad scope and impact, enabling and coaching account teams, sharing worldwide best practices, and scaling repeatable solutions in the region. Cloud, AI (with focus on “Agentic AI”), and Security are central to this role – you translate advanced AI capabilities into clear value propositions and large-scale opportunities for Higher Education leaders.

Responsibilities

Lead multi-year, multi-horizon digital transformation planning for multiple Higher Education accounts.
Map senior stakeholders and orchestrate complex engagements aligning Microsoft solutions with customer priorities.
Serve as the Higher Education subject-matter expert in internal and customer engagements.
Provide thought leadership on education trends and co-create transformation visions with senior customer executives.
Own and drive high-impact solution selling from opportunity development through to agreement and adoption.
Originate, qualify, and advance large transformational cloud, security, & AI opportunities.
Identify new solution scenarios and relevant EdTech partners to address white-space needs.
Lead and orchestrate complex, multi-stakeholder deals, aligning internal teams and partners.
Engage at CxO and board level to articulate visions and business cases securing executive buy-in.
Generate demand through industry thought leadership, executive briefings, and AI envisioning workshops.
Represent Microsoft at major Higher Education events and Academic Research forums.
Orchestrate cross-team collaboration to leverage Microsoft expertise and remove blockers.
Drive repeatable partner motions with education ISVs and global integrators.
Identify and shape strategic partnerships and alliances to expand Microsoft’s impact.
Enable and coach Microsoft field teams by sharing industry insights and best practices.
Maintain deep expertise in relevant AI use cases for Higher Education.
Stay current on industry developments, technology advances, and regulatory requirements.
Act as a recognized Higher Education thought leader, representing Microsoft and feeding insights back into strategy.
Champion responsible AI adoption in Higher Education, guiding customers on governance and compliance.

Requirements

Master's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND 8+ years customer-facing experience in operations, enterprise-level improvement program management, product management, transportation, hospitality, automotive, consumer goods, financial services, retail, management consulting, consultative selling, public sector, technology or industry-relevant equivalent management or technical work experience OR Bachelor's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND 10+ years customer-facing experience in operations, enterprise-level improvement program management, product management, transportation, hospitality, automotive, consumer goods, financial services, retail, management consulting, consultative selling, public sector, technology or industry-relevant equivalent management or technical work experience OR equivalent experience.
Extensive Higher Education sector experience with a proven history of advising or working closely with institutional leaders on digital transformation.
Demonstrated success originating and closing large, complex deals in the Higher Education or public sector, with tangible outcomes.
Deep expertise in AI, security, and/or relevant cloud technologies and ability to map advanced capabilities to real-world education scenarios.
Understanding of education trends and challenges and ability to translate these insights into strategic initiatives.
Exceptional executive presence and communication skills.
Proven ability to influence senior decision makers and clearly connect technology investments to business/mission outcomes.
Organizational savvy and collaboration skills – adept at leading virtual teams and influencing stakeholders across Microsoft and partner organizations.
Thought leadership and innovation mindset – public speaking, publishing, or other evidence of shaping industry conversations is a plus.
Fluency in English (written & verbal) required; additional languages are an asset.

Skills

AI
Security
Cloud
Agentic AI
M365 Copilot
Azure OpenAI
Digital Transformation
Sales Strategy
Executive Relationship Building
Thought Leadership
Solution Selling
Deal Orchestration
Demand Generation
Ecosystem Collaboration
Responsible AI Adoption

Location

Canada

Work Type

Full-time

Experience Level

Senior
IC6

Education Level

Master's Degree
Bachelor's Degree

Salary/Compensations

CAD $181,000 - CAD $303,000 per year

About the Company

Microsoft is an equal opportunity employer.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.