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About the Role

An exciting opportunity to lead at our Levi's Birkenhead store, where you’ll inspire and elevate the team, deliver world-class customer experiences, and drive the business forward. Reporting to the District Manager, you'll be driving the store and the team, shaping its culture and success.

Responsibilities

• Collaborate with District Manager to develop and flex store business strategies, initiatives and growth across all categories
• Track store’s performance to meet or exceed established store and individual sales and performance goals daily
• Manage training process for new hires and current employees
• Demonstrate effective execution of all performance management tools
• Recruit and make hiring, pay and termination decisions for positions underneath hierarchy
• Responsible for leading and executing floor changes, sales and promotional events timely and effectively
• Perform and supervise store opening and closing procedures
• Provide effective leadership and delegate responsibilities to ensure all required store tasks are completed
• Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind
• Partner with District Manager on elevated consumer issues

Requirements

• Extensive and progressive retail management experience, exhibiting discretion, professional judgement, tact and diplomacy
• Creative individual with a flair for fashion
• Passionate about creating a customer service and sales culture where customer expectations are exceeded
• Motivated by the challenge of driving sales and creating a team environment that is buzzing with excitement
• Confident in leading, training and developing your team to further their individual growth and maximize the stores performance

Skills

• Leadership
• Customer Service
• Sales
• Team Development
• Retail Management
• Business Acumen

Location

• Australia, Drummoyne

Work Type

• Full time

Experience Level

• Extensive and progressive retail management experience

Salary/Compensations

• A competitive salary and attractive bonus program

Benefits

• Clothing allowance and generous employee discounts
• Further development of skills across all areas of retail management
• 1:1 coaching

About the Company

• At Levi's®, you’re not just joining a brand; you’re joining a movement. A movement towards sustainability, creativity, and growth.
• Levi's® is an iconic global fashion label that is committed to building customer loyalty through exceptional customer service and superior product quality.
• We're originals. From day one, we've been doing it our way — creating our own drumbeat and building something that's different from the rest.
• That's why we're looking for people who are excited about finding their career fit and transforming the future.
• Because at Levi Strauss & Co., you can do what you love while staying true to who you are.

Equal Opportunity

• Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law.
• Company policy prohibits harassment of applicants or employees on the basis of any protected classes.
• We have established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment.