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About the Role
We are looking for an energetic and hands-on Assistant Manager to play a pivotal role in a multi-week retail engagement program. This position assists the Market Manager by contributing to on-the-ground operations and supporting a team of Field Specialists to deliver effective program activity in a highly regulated industry (tobacco/nicotine). The Assistant Manager will serve as a daily operational leader, ensuring Field Specialists are prepared, supported, and performing at their best. This role requires flexibility, strong organizational skills, and a proactive mindset to keep operations running smoothly across multiple locations.
Responsibilities
- Partner with the Market Manager to execute retail strategies and provide comprehensive reports on field activities and performance metrics.
- Cultivate and sustain strong relationships with retail partners to ensure smooth program operations, addressing and resolving issues with professionalism.
- Guide and develop Field Specialists by providing essential tools and knowledge.
- Assist with regular training sessions and ongoing support.
- Collect and analyze on-site feedback to refine program tactics.
- Implement effective solutions to boost program efficiency.
- Aid in distribution and tracking of program materials and assets.
- Ensure timely communication of issues and escalation as needed.
Requirements
- 1-3 years of experience in field marketing, brand activation, retail engagement, or similar roles.
- Proven supervisory experience with a strong focus on team development and coaching.
- Solid understanding of compliance requirements in regulated industries and the ability to enforce guidelines consistently.
- Highly organized with excellent problem-solving skills and meticulous attention to detail.
- Demonstrated ability to quickly learn and articulate detailed product information.
- Strong communication skills with a talent for building meaningful relationships.
- Availability to work a flexible schedule, including evenings and weekends as needed.
- Must be 25+ years of age with a valid driver's license and reliable transportation.
- In-market travel required up to a 40-mile radius.
Skills
- Leadership
- Communication
- Team Motivation
- Problem-solving
- Organizational skills
- Attention to detail
Location
- Austin, TX
Work Type
- In-Market Role
- Full-time
Experience Level
- 1-3 years
About the Company
- This role operates within a highly regulated industry (tobacco/nicotine).