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About the Role
This role is a hybrid of strategic leadership and tactical execution, overseeing project management teams, driving operational excellence, and ensuring the agency is resourced for success. You will be a hands-on project director for select accounts, mentor junior team members, implement scalable processes, and ensure internal teams and clients are set up to win.
Responsibilities
- Act as a hands-on, senior-level project manager for select, high-priority accounts.
- Oversee, mentor, and guide Project Managers and Senior Project Managers.
- Partner closely with the Head of Department to forecast project needs across the agency.
- Ensure the agency is properly staffed and resourced from a project management perspective.
- Create, install, and optimize best-in-class project management processes across all project management teams.
- Champion the proper use of project management tools, ensuring uniform adoption and best practices.
- Manage portfolio-level project profitability, tracking burn rates and budgets.
- Proactively anticipate and identify agency-wide resourcing or project-related issues and propose solutions.
- Ensure all work is signed off at the right stages, by the right people.
- Leverage AI features within Google Workspace and other AI tools to automate process documentation and boost productivity.
- Innovate with proactive solutions, using advanced tools (A.I. suite), for identified friction points within the organization.
Requirements
- Agency experience is highly preferred.
- Deep understanding of agency dynamics.
- 5+ years of experience in project management with a strong focus on agency operations, team management, resourcing, and process development.
- Proven track record of managing, mentoring, and developing junior project management staff.
- Deeply familiar with agency turn-around times, resourcing, and ways of working.
- Demonstrated experience creating and rolling out new workflows, processes, and tool guidelines across teams.
- Strong understanding and experience in forecasting and managing complex project financials and portfolio budgets.
- Knowledgeable on social platforms formats and guidelines.
- Confident, collaborative and positive with a ‘can-do’ attitude.
- Proactive in providing solutions when challenges are identified.
- Detail-oriented and takes responsibility for fulfilling all components of team deliverables.
- Working knowledge of A.I. tools and functions and previously implemented AI into your daily work.
Skills
- Project Management
- Team Management
- Resourcing
- Process Development
- Google Suite
- Slack
- Asana
- Workbook
- AI tools
Location
- Global
Work Type
- Hybrid
- Full-time
Experience Level
- Senior-level
- 5+ years
Benefits
- Passport program for global office exploration
- Celebration of wins and losses
- Commitment to making a difference (carbon offsets, community kitchens)
- Snacks
About the Company
- A creative agency powered by social connections, thriving on trends and creating campaigns that get people buzzing.
- Called “Ideas Worth Talking About.”
- Played a part in culturally relevant campaigns for brands like McDonald’s, Adidas, Universal Studios, and YouTube.
- Celebrates diverse perspectives and experiences, welcoming unique voices and talents.
- Dedicated to generating buzzworthy ideas for leading brands.
- Helps shape the operational backbone of delivery teams.
Equal Opportunity
- We Are Social is an equal opportunity employer, committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.
- Privacy Notice for California Employees and Job Applicants available at https://wearesocial.com/us/wp-content/uploads/sites/3/2023/07/CA-Employee-and-Job-Applicant-CPRA-Notice.pdf