Digital Asset Management Operations Specialist - AEM/Automation at St. Joseph Communications | Toronto, Canada | Rezi

Digital Asset Management Operations Specialist - AEM/Automation at St. Joseph Communications

Digital Asset Management Operations Specialist - AEM/Automation

St. Joseph Communications · Toronto, Canada

3 weeks ago

Digital Asset Management Operations Specialist - AEM/Automation

St. Joseph Communications · Toronto, Canada

22 days ago
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About the Role

SJC is seeking a Digital Asset Management Operations Specialist - AEM & Automation to support a major Walmart content operations program. The role will manage the accurate, timely, and well-governed movement of approved assets from SJC's asset management environment into Walmart's Adobe AEM asset library. This is a hands-on operations and technology role for someone who is highly organized, comfortable with metadata and naming standards, detail-oriented with file quality, and capable of using light scripting or automation to reduce manual upload effort.

Responsibilities

  • Manage the intake, organization, validation, and handoff of approved digital assets across Walmart-related content workflows.
  • Maintain clear folder structures, file naming conventions, asset package standards, metadata rules, and version-control practices.
  • Ensure final assets, source files, derivatives, thumbnails, supporting documentation, and metadata are complete before upload or handoff.
  • Identify missing assets, incorrect file types, naming issues, duplicate files, metadata gaps, version conflicts, or other readiness risks before assets are published into Walmart's AEM library.
  • Support consistent application of Walmart, SJC, Content Factori, and campaign-specific asset governance standards.
  • Manage controlled upload of approved assets from SJC asset management systems into Walmart's Adobe AEM asset library.
  • Prepare upload packages according to Walmart's required taxonomy, metadata, folder hierarchy, campaign structure, channel requirements, and usage standards.
  • Validate successful uploads, confirm assets are in the correct AEM locations, and ensure they are searchable, properly tagged, and available to the appropriate Walmart teams.
  • Support asset status tracking across intake, approval, upload, validation, exception management, and final delivery.
  • Maintain upload logs, issue trackers, exception notes, and delivery records that can support program reporting and auditability.
  • Apply and maintain metadata standards across campaign, channel, SKU, supplier, product, usage-rights, language, file type, expiry, and approval-status fields where required.
  • Help define practical metadata rules that improve searchability, reuse, reporting, and downstream channel handoff.
  • Work with project management, production, and Walmart stakeholders to resolve unclear asset naming, taxonomy, versioning, and ownership questions.
  • Support asset-level governance for bilingual deliverables, channel-specific derivatives, campaign naming, seasonal moments, and approved master assets.
  • Identify opportunities to standardize repeatable asset-package structures for eCommerce, digital banners, site, email, social, signage, retail media, and other Walmart content outputs.
  • Write, adapt, or maintain light scripts that reduce manual asset handling, repetitive renaming, metadata preparation, package validation, upload preparation, or reporting effort.
  • Use practical automation techniques to batch rename files, validate folder structures, check required metadata, identify duplicates, generate upload manifests, or reconcile uploaded assets against delivery trackers.
  • Partner with product/engineering teams where deeper platform integration, API usage, or workflow automation is required.
  • Document scripts, repeatable processes, upload procedures, handoff rules, and operational controls so the workflow is sustainable and transferable.
  • Continuously identify manual workarounds, process gaps, recurring upload issues, and opportunities to improve speed, accuracy, visibility, and governance.
  • Perform asset readiness checks before upload, including file type, naming, resolution, channel requirement, language, metadata, version, and package completeness validation.
  • Track upload status, open exceptions, missing inputs, rework requests, approval gaps, and completed deliveries in a structured way.
  • Support reporting on asset throughput, upload timing, exception volume, SLA performance, metadata completeness, and AEM/DAM handoff quality.
  • Escalate risks early when missing inputs, technical issues, unclear ownership, or late changes could affect Walmart delivery deadlines.
  • Contribute to post-cycle readouts by identifying root causes, recurring issues, workflow improvements, and automation opportunities.
  • Work closely with Walmart program teams, SJC project managers, studio/production teams, creative teams, QA, product operations, engineering, and client stakeholders.
  • Act as the operational bridge between asset production, asset management, AEM upload requirements, and Walmart content delivery needs.
  • Translate file and metadata requirements into clear instructions for creative, production, PM, and technical teams.
  • Support onboarding, documentation, and training for internal users who contribute to the asset handoff workflow.
  • Maintain a calm, solutions-oriented approach in a high-volume retail production environment with tight deadlines and changing priorities.

Requirements

  • 3+ years of experience in digital asset management, DAM operations, content operations, marketing operations, production operations, ecommerce content, or a related role.
  • Hands-on experience working with DAM systems, asset libraries, content management platforms, or enterprise file management workflows.
  • Experience with Adobe Experience Manager Assets / AEM Assets is strongly preferred; exposure to Adobe Creative Cloud, SharePoint, cloud storage, or other DAM platforms is an asset.
  • Strong understanding of metadata, taxonomy, file naming, folder structure, version control, asset status tracking, and delivery governance.
  • Ability to manage high volumes of assets accurately while maintaining quality, organization, and attention to detail.
  • Comfort working with spreadsheets, upload manifests, file trackers, CSVs, asset inventories, status reports, and exception logs.
  • Strong written and verbal communication skills, with the ability to explain requirements clearly to technical and non-technical stakeholders.
  • Proven ability to manage multiple priorities, identify risks early, and keep stakeholders aligned in a fast-moving production environment.
  • Ability to write or adapt practical scripts using tools such as Python, JavaScript, shell scripting, PowerShell, or similar scripting languages.
  • Comfort automating repetitive file operations such as batch renaming, metadata preparation, file validation, duplicate detection, folder checks, manifest creation, and upload reconciliation.
  • Basic understanding of APIs, structured data, CSV/JSON/XML, metadata mapping, and system-to-system handoff concepts is an asset.
  • Experience with Adobe AEM workflows, DAM APIs, asset ingestion tools, bulk upload utilities, or content workflow integrations is a strong asset.
  • Comfort partnering with engineering or product teams to define requirements for more advanced automation, integration, reporting, or workflow tooling.
  • Ability to document technical processes in plain language so operational teams can follow and maintain the workflow.
  • Highly organized and detail-oriented; understands that small naming, tagging, or versioning errors can create major downstream issues.
  • Operationally disciplined but technically curious; comfortable improving manual workflows through scripting and automation.
  • Strong file governance mindset, with an instinct for structure, consistency, auditability, and repeatability.
  • Able to work independently while keeping PMs, production teams, technical teams, and client stakeholders informed.
  • Calm under volume pressure and able to prioritize accurately when deadlines, asset counts, or upload requirements change.
  • Comfortable working between creative/content teams and technical systems without needing to be a full software developer.

Skills

  • Digital Asset Management
  • DAM Operations
  • Content Operations
  • Marketing Operations
  • Production Operations
  • Ecommerce Content
  • Adobe Experience Manager Assets
  • Adobe Creative Cloud
  • SharePoint
  • Cloud Storage
  • Metadata
  • Taxonomy
  • File Naming
  • Folder Structure
  • Version Control
  • Asset Status Tracking
  • Delivery Governance
  • Spreadsheets
  • Upload Manifests
  • File Trackers
  • CSVs
  • Asset Inventories
  • Status Reports
  • Exception Logs
  • Python
  • JavaScript
  • Shell Scripting
  • PowerShell
  • APIs
  • Structured Data
  • CSV
  • JSON
  • XML
  • Metadata Mapping
  • Adobe AEM Workflows
  • DAM APIs
  • Asset Ingestion Tools
  • Bulk Upload Utilities
  • Content Workflow Integrations

Location

  • Canada

Work Type

  • Full-time

Experience Level

  • 3+ years of experience

Benefits

  • Exclusive employee subscription rates for SJC publications.
  • A complimentary 1-year Toronto Life Insider membership.
  • Discounted annual GoodLife membership.
  • Participation in the Perkopolis Perk Program, offering employee pricing at a wide range of retailers.

About the Company

  • SJC stands as Canada’s largest privately owned communications company, distinguished by its portfolio of leading media brands, including Toronto Life, Chatelaine, and Maclean’s.
  • A dynamic and influential organization within the industry, SJC excels in the creation, publication, and production of best-in-class content through its comprehensive content and creative studios, advanced advertising technology, and state-of-the-art print facilities.
  • We collaborate with clients across North America to deliver innovative marketing solutions that effectively inform, inspire, and empower audiences across all platforms.
  • With significant reach and influence, SJC has proudly been recognized as one of Canada’s Best Managed Companies for 22 consecutive years, a testament to our commitment to excellence.
  • From its full-service multi-studio facility, SJC Content works with leading brands and retailers to create content for every channel, including photography, video, social animation, interactive e-commerce content and digital signage.
  • The Mar-Comm Project Manager drives the planning and execution of seasonal and other strategic marketing campaigns, leading collaboration on these projects both cross-functionally and with a network of vendor partner marketing agencies.

Equal Opportunity

  • SJC is proud to be an equal-opportunity employer, where everyone feels welcome and has the opportunity to thrive.
  • We're committed to creating inclusive and barrier-free recruitment processes and work environments.
  • If you're contacted for an interview and require any accommodations to ensure a fair and equitable experience, please let our Human Resources team know. We'll handle any information you share with complete confidentiality.
  • Equality and respect for all is one of our founding values and core beliefs at SJC.
  • We are a diverse group with associates of all ages, orientations, races and talents.
  • We celebrate this diversity and we draw strength from it.
  • Inclusivity at SJC means fostering a culture that welcomes and respects each individual as equal – both inside our walls and within the larger community.