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About the Role
Starbucks Shift Supervisors keep the store running smoothly by motivating and encouraging the team, delegating tasks, and role-modeling high-quality service. They create meaningful connections with customers and baristas.
Responsibilities
- Motivate and encourage the team throughout the shift
- Coach team members
- Delegate daily tasks
- Role model and inspire the delivery of high-quality service
- Create meaningful connections with customers and baristas
- Take ownership
- Lead by example
- Make confident decisions
- Be proactive, organised, and committed to maintaining high operational standards
- Coach and support the team
Requirements
- Leadership experience in the hospitality or quick service restaurant environment preferred
- A genuine passion for creating memorable and unique moments of connections with customers
- High levels of energy and enthusiasm with a can-do attitude
- Ability to learn quickly and direct the work of others
Skills
- Leadership
- Customer service
- Team motivation
- Task delegation
- Decision making
- Proactiveness
- Organization
- Operational standards maintenance
- Coaching
- Team support
- People leadership
Location
- Australia
Work Type
- Permanent Part-time
Experience Level
- Leadership experience preferred
Education Level
- Fully paid barista & shift supervisor training provided – no prior coffee experience required
Salary/Compensations
- Fast-food Industry Award Rates
Benefits
- Free coffee while on shift
- 30% partner discount at all Starbucks Australia stores
- Reward & recognition programs, including STAR Moment Awards
- Partner referral program – earn up to $1,000 for successful referrals (T&Cs apply)
- Wellbeing support through PeopleSense, offering two free confidential counselling sessions per year
- Permanent part‑time employment with guaranteed hours and paid leave entitlements
- Fully paid barista & shift supervisor training provided
- Ongoing training and development pathways with opportunities for career growth
About the Company
- We create moments of connection that make our stores a customer’s Third Place.
- We’re committed to developing our partners to be their best and making a positive impact in the communities we touch.
- Our values, Craft, Courage, Results, Belonging, and Joy — guide everything we do and create a culture where everyone can thrive.
Equal Opportunity
- Starbucks Australia is an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all partners (employees).