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About the Role
Lead a high-performing team of Account Executives focused on driving revenue growth within NinjaOne's existing customer base through cross-sell, up-sell, and retention strategies. This role emphasizes coaching, development, and enabling the team to maximize opportunities and foster a high-performance sales culture.
Responsibilities
- Hire, train, and develop a team of Account Executives, providing strategic coaching and actionable feedback.
- Establish and maintain KPIs, conduct performance reviews, and implement structured development plans.
- Foster a results-driven, customer-first culture with high accountability, motivation, and collaboration.
- Oversee and refine sales strategies for cross-sell, up-sell, and expansion opportunities.
- Ensure the team effectively manages the full sales cycle, from discovery to close.
- Identify and address potential churn risks, developing proactive retention strategies.
- Maintain rigorous pipeline management and forecasting accuracy within Salesforce.
- Implement best practices for account management, ensuring process consistency, efficiency, and scalability.
- Analyze key sales metrics, trends, and performance data to refine strategies and drive improvement.
- Build and maintain executive-level relationships with key customers.
- Serve as an escalation point and strategic advisor to key customers.
- Partner with Sales, Marketing, Product, Support, and Customer teams to align revenue-driving initiatives.
- Advocate for customer needs internally, ensuring value-driven solutions and long-term success.
Requirements
- 2-3 years of leadership experience managing a team of Account Executives, Account Managers, or similar customer-facing sales roles in B2B SaaS.
- Proven track record of leading high-performance teams and consistently exceeding revenue targets.
- Strong consultative selling expertise.
- Analytical and strategic mindset, with experience using data to optimize team performance.
- Excellent communication, negotiation, and executive presence.
- Experience managing complex deals and escalations.
- Experience with Salesforce and other sales enablement tools.
- Background in IT Operations, SaaS, or cloud technology preferred.
- Embody NinjaOne’s core values: Curiosity, Integrity, Kindness, Humility, and Innovation.
- Committed to fostering core values within your team.
- This position is NOT eligible for Visa sponsorship.
Skills
- Coaching
- Sales Strategy
- Pipeline Management
- Forecasting
- Account Management
- Salesforce
- Consultative Selling
- Data Analysis
- Communication
- Negotiation
- Executive Presence
Location
- Sydney, Australia
Work Type
- Hybrid remote
- Full-time
Experience Level
- Leadership experience
Benefits
- Opportunities for growth and advancement
- Flexibility needs with full-time work hybrid remote
- Work-life balance prioritization
About the Company
- NinjaOne unifies IT to simplify work for more than 40,000 customers in 140+ countries.
- The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console.
- NinjaOne improves efficiency, increases resilience, and reduces spend by automating IT and managing all endpoints.
- NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law.
- We are committed to providing an inclusive and diverse work environment.