Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Partner directly with customers across North America, delivering world-class service, training, and technical expertise throughout the equipment lifecycle. Help customers maximize equipment performance and reliability by providing hands-on technical support and troubleshooting advanced ultrasonic testing systems.

Responsibilities

• Performing installation, commissioning, calibration, inspection, preventive maintenance, and repair activities on UT testing systems and equipment throughout North America.
• Troubleshooting and resolving mechanical, electrical, automation, and ultrasonic testing equipment issues to maximize customer uptime and system performance.
• Conducting annual certifications, equipment health assessments, and service interventions in accordance with company and customer requirements.
• Delivering customer training on system operation, maintenance, and troubleshooting best practices.
• Serving as the primary technical contact for customers during field assignments, building strong relationships and ensuring high levels of customer satisfaction.
• Identifying service, spare parts, upgrade, and maintenance opportunities to support the long-term reliability of customer equipment.
• Completing service reports, inspection records, and certification documentation accurately and on time.
• Ensuring all service activities are performed safely, efficiently, and in alignment with quality standards and customer schedules.
• Participating in ongoing technical training and supporting continuous improvement initiatives to enhance service delivery and equipment reliability.
• Collaborating with Service, Engineering, Project Management, and Sales teams to support customers throughout the equipment lifecycle.

Requirements

• Have a Bachelor’s degree in engineering, science or technology field from an accredited college or university.
• Have practical, hands-on experience with mechanical and/or electrical systems and/or devices.
• Have demonstrated self-starter ability to prioritize and contribute to multiple projects simultaneously.
• Have high energy, assertive, and self-motivated qualities to work in a fast-paced environment and enthusiasm for customer support.
• Have a hands-on mentality and team spirit.
• Have a customer-focused mindset with a passion for delivering high-quality service.
• Have the ability to work independently at customer sites while managing multiple priorities.
• Have excellent communication and technical reporting skills.
• Willingness to travel extensively throughout North America and occasionally internationally.
• Have a valid passport and driver license.
• This position requires current work authorization in the country of employment.
• The employer is unable to provide or continue work authorization sponsorship for this role.

Skills

• Ultrasonic testing systems
• Technical support
• Troubleshooting
• Mechanical systems
• Electrical systems
• Automation
• Customer training
• Technical reporting

Location

• Skaneateles, NY
• Remote (United States)

Work Type

• Field Service
• Full-time
• Flexible hours

Experience Level

• Not specified

Education Level

• Bachelor’s degree in engineering, science or technology field

Salary/Compensations

• $65,410.00 - $121,510.00

Benefits

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits
• Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k)
• Bonuses

About the Company

• Baker Hughes stands as a leading global energy technology company, delivering innovative solutions that make energy safer, cleaner, and more efficient across the entire value chain.
• Operating in more than 120 countries, the company blends deep industrial expertise with advanced engineering and digital technologies to support energy production, transformation, and decarbonization.
• With over a century of heritage, Baker Hughes partners with customers in oil and gas, industrial sectors, and emerging energy markets to accelerate progress toward a more sustainable energy future.
• At Baker Hughes, we are transforming the future of energy.
• Our people are the trusted experts, relied on to solve customer challenges big and small.
• We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.
• We believe in creating an environment of diversity and inclusion, without bias.
• We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work.
• We're makers, inventors, and leaders who aren't afraid of the tough challenges.
• We believe pushing boundaries will help to lead the way for a new energy future.

Equal Opportunity

• We believe in creating an environment of diversity and inclusion, without bias.