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About the Role
GGRC is looking to hire an Administrative Assistant to provide administrative support for the Early Start Program, aiming to maximize efficient operations and support case management operations.
Responsibilities
- Coordinate administrative tasks related to case assignment for case management support of Early Start eligible referrals.
- Prepare documents to accompany reports and prepare correspondence and documents as needed.
- Prepare Early Start Reporting data and complete the associated data fields required for accurate data collection.
- Prepare reports associated with ESR data for quarterly review by Early Start leadership.
- Coordinate with Early Start Assessment Coordinator in the facilitation of document transfer from eligible individuals for case assignment.
- Cross-train duties with ESA administrative coordinator for coverage of early start case assignment tasks.
- Follow operational processes specific to administrative oversight of Early Start service coordination.
- Prepare and distribute correspondence, including certified mail, form letters, transfer summaries, and other information for those served.
- Respond to telephone and e-mail requests and redirect as appropriate.
- Maintain supplies and forms for the department and equipment that facilitates support of the program manager and service coordinators.
- Assist with preparation of audits with support of the Program Manager.
- Prepare IDCT Consultation packets and schedule IDCT Bimonthly Consultation meetings with Clinical Specialists.
- Communicate with vendors regarding vendor treatment plans and assist with uploading plans in the record management system.
- Communicate with individuals served or referring sources for updates regarding referral.
- Prepare POS Agendas.
- Review POS requests for accuracy.
- Coordinate corrections to POS requests if needed.
Requirements
- 3+ years of experience in an office setting involving production typing, machine transcription, processing of documents, and a variety of general clerical duties.
Skills
- Customer service orientation
- Organizational skills
- Time management
- Attention to detail
- Adaptability
- Collaboration/teamwork
- Self-direction
- Initiative
- Written communication: ability to develop standard business communications, using proper grammar, spelling and punctuation
- Oral communication: ability to convey complex information and ideas in a clear, concise and professional manner
- Ability to operate basic office equipment, including scanners, copiers, faxes, phones
- Basic familiarity with MS Word®, MS Excel®, MS PowerPoint®, MS Outlook® or similar software applications
- Ability to use internal records system
- Ability to type 60 wpm
- Use of discretion and ability to maintain confidentiality
Education Level
- High School Diploma or equivalent
- B.A. Preferred
Salary/Compensations
- $47,618 - $57,141
Benefits
- Medical and Dental benefits with a generous employer contribution
- Additional employer-paid Life, Disability and Vision coverage
- 10% employer contribution to a 403(b) retirement account
- 13 vacation days
- 15 sick days
- 11 paid holidays
- 6 personal holidays
- Up to 5 paid days for continuing education
About the Company
- GGRC values diversity and believes in creating an environment where people of all backgrounds can collaborate to find solutions to complex problems.
- GGRC is community-minded and passionate.
- GGRC values each person as a full, robust, and unique individual and interacts with each person in a manner that is respectful and responsive.
- GGRC endeavors to place each person at the center of his, her or their own life.
- GGRC approaches each person as an expert on his, her or their own life and identity with a clear and attentive inquiry into what is important to, as well as important for, that one person (whether coworker or person-served, family member or other stakeholder).
Equal Opportunity
- Golden Gate Regional Center is an Equal Opportunity Employer.
- GGRC values diversity; people of all backgrounds are encouraged to apply.