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About the Role

The Vendor-Managed Inventory [Program Service] Representative is responsible for setting, delivering, and stocking products, and maintaining the overall program presentation at customer facilities. This role involves managing onsite CPS Program operations, including inventory levels, customer interaction, safety standards, internal communication, and issue escalation.

Responsibilities

• Accurately stock product for multiple customer programs by filling or swapping product bins in customer locations, ensuring optimal inventory levels.
• Transport product to customers as necessary.
• Drive program growth through setup of new customer programs, expansion of existing customer programs, and forwarding expansion opportunities to appropriate organizational departments.
• Monitor and maintain optimal inventory levels by using VMI platforms and appropriate equipment to place orders when necessary.
• Review open orders.
• Maintain expert knowledge of program systems and operations.
• Maintain equipment, a clean and organized workspace, and professional customer relationship interaction standards, including appearance.
• Actively communicate with internal and external stakeholders.
• Resolve any issues that may impact customer programs or service levels.
• Identify opportunities to improve productivity, customer programs, and communication.
• Comply with all organizational policies and procedures, including internal and customer safety standards.
• Perform other duties as assigned.

Requirements

• High school diploma/GED and 1-2 years of material handling or warehouse experience.
• Minimum of 2 years experience in driving or customer management.
• Must have a valid driver’s license, current DOT Medical Certificate (or ability to obtain one) and meet the requirements for driver selection as outlined in the Fleet Policy.
• Must maintain a clean driving record and be at least 21 years of age to drive a company vehicle.
• Regularly required to lift 30 to 50 pounds.
• Requires a person to be on their feet for up to 8 hours a day to perform duties.
• Basic computer knowledge including Microsoft Office.
• Ability to communicate effectively with both verbal and written communications with all departments within an organization.
• Ability to solve practical problems.
• Ability to establish, build and maintain positive relationships with customers, respond promptly to customer needs, solicit customer feedback, and manage difficult customer situations.

Skills

• Material handling
• Warehouse experience
• Driving
• Customer management
• VMI platforms
• Microsoft Office
• Verbal communication
• Written communication
• Problem solving
• Relationship building

Location

• Customer facilities

Work Type

• Full-time
• Onsite
• Daily travel

Experience Level

• 1-2 years material handling or warehouse experience
• 2 years driving or customer management experience

Education Level

• High school diploma/GED

Salary/Compensations

• $21.00/hr
• Potential for annual incentive bonus

Benefits

• Maternity/Paternal leave after 1 year of service
• Tuition Reimbursement eligible after 1 year of service
• Health benefits and programs - medical, vision, dental, life insurance
• 401(k)
• Short term disability
• Long term disability
• Paid Time Off, accrued per pay period
• Additional day earned per year of service
• 10 paid holidays

About the Company

• Proactive supply chain solutions customized to your business, your industry.
• Industrial products and services delivered with prompt, personal attention.
• Inventory management solutions that keep your production line moving smoothly.
• Complete program support from initial design, to implementation, training, to ongoing analysis.

Equal Opportunity

• The Wurth Industry North America group of companies are Equal Opportunity Employers and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, genetic trait or predisposition, carrier status, citizenship, veteran or military status, and other personal characteristics protected by law.
• All applications will receive consideration for employment without regard to legally protected characteristics.
• Wurth will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws.