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About the Role
The Auto Collision Parts Coordinator is responsible for sourcing, ordering, receiving, and tracking all automotive parts and materials required for vehicle repairs. This role works closely with estimators and body technicians to ensure the exact parts are available right when they are needed, minimizing delays in repair cycle times.
Responsibilities
- Ordering and Sourcing: Review approved repair estimates to accurately order OEM, aftermarket, and recycled (salvage) parts.
- Utilize estimating software (e.g., CCC ONE), Profit Net Management System, and parts procurement platforms (e.g., PartsTrader, OEC, OPSTrax) to secure the best pricing and availability.
- Receiving and Staging: Receive daily parts deliveries from vendors and thoroughly inspect all sheet metal, glass, and plastic components for shipping damage.
- Perform "mirror matching"—comparing newly delivered parts to the original damaged components to guarantee an exact fit before the vehicle enters the physical repair phase.
- Label, sort, and organize received parts onto designated job carts for the technicians.
- Promptly alert estimators or the production manager of any backordered parts, discontinued items, or shipping delays.
- Supplements and Returns: Collaborate with blueprinters during the vehicle teardown phase to quickly identify and order "supplemental" parts for hidden damage.
- Process vendor returns for incorrect, defective, or unused parts immediately.
- Track pending vendor credits and core returns, reconciling them with the accounting department to ensure the shop is properly refunded.
- Administrative and Facility Duties: Scan and post parts invoices to the correct repair orders (ROs) in the shop management system accurately.
- Maintain a clean, safe, and highly organized parts room, receiving bay, and staging area.
Requirements
- Must be at least 18 years of age to be considered.
- Must have held a valid driver's license for at least 1 year.
- Ability to stand and walk for extended periods during the shift.
- Physical capability to safely lift, carry, and move heavy or bulky auto parts (up to 50 lbs), such as bumper covers, hoods, and doors.
- Frequent bending, kneeling, and reaching to stock and pull inventory.
Skills
- Strong understanding of automotive terminology, vehicle structures, and collision repair processes.
- Experience with collision estimating software, parts procurement platforms, and basic computer literacy.
- Exceptional organizational and time-management skills.
- A proactive problem-solver who thrives in a fast-paced environment.
- Pays strict attention to detail.
Location
- Austin, TX 78752
Work Type
- Full Time
- Onsite
Experience Level
- 5+ years of experience in a collision center parts role.
Salary/Compensations
- $65,000 - $95,000
Benefits
- Employer Paid Dental Insurance
- Employer Paid Life Insurance
- Employer Paid Medical Insurance
- Employer Paid Health Savings Account Contribution
- Employer Paid Flu Vaccinations Every Fall
- Employer Percentage Matching for 401k
- Employer Paid Parental Leave
- 5 Paid Bereavement Leave Days/Year for immediate family members (after 60 days)
- 5 Paid Time Off Vacation Days/Year (60 days - 1 year)
- 14 Paid Time Off Vacation Days/Year (1 year - 3 years)
- 19 Paid Time Off Vacation Days/Year (3 - 7 years)
- 24 Paid Time Off Vacation Days/Year (7+ years)
- Annual Christmas Bonus Based on Tenure
- Annual Christmas Party
- Annual Employee Appreciation Dinner
- Employee Vehicle Purchase Program
- Employee Discounts on Collision Repair, Parts, and Service
- Bi-Weekly Pay Periods, Paid on Fridays
- Holidays: Thanksgiving, Christmas & New Years
- Employer Paid Lunches Every Saturday
- Employer Paid Lunches/Dinners - Special Occasions (Blood Drives, Birthdays, Awards, etc.)
- Access to In-House Insurance Agency
- Access to In-House Marketing Agency
- Voluntary Life Term and Whole Insurance
- Voluntary AFLAC Supplemental Coverages
- Voluntary Vision plan
- Pet Insurance
- Legal Shield
- $200 Donation to Charity of Your Choice with Approval
About the Company
- CAG is proud to be an equal opportunity employer.
- We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment.
- As a forward-thinking, adaptive, and supportive company, we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed.
- We encourage all interested candidates to submit an application.
- Core Values: Transformational Not Transactional - Be Transformational
- We do what we say we're going to do
- We encourage and support each other
- We're committed to continuous growth
- The Continental Automotive Group is an equal opportunity employer and a drug free workplace.
- We strive to take excellent care of our employees, so that they will strive to take excellent care of our clients!
- CAG is committed to compliance with the American Disabilities Act.
Equal Opportunity
- CAG is proud to be an equal opportunity employer.
- We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment.
- The Continental Automotive Group is an equal opportunity employer and a drug free workplace.