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About the Role

We are seeking a Food Services Manager to lead our catering staff, motivating both union and non-union employees to deliver excellent customer service. This role ensures efficient catering operations and maintains high standards in production, productivity, quality, and customer service. The ideal candidate will possess strong management skills and front/back-of-house experience, leading by example in a fast-paced environment to ensure smooth events and positive customer experiences.

Responsibilities

Oversee employees, including union and non-union supervisors during busy events.
Preserve and execute excellent levels of internal and external customer service.
Maintain a strong presence on the floor during events to oversee execution of event plans.
Train and instruct food and beverage employees on procedures, equipment, and service standards.
Organize and monitor set-up of assigned catering events.
Enforce food service sanitation and safety, and food handling procedures.
Coordinate with other departments including culinary, sales, operations, housekeeping, and any other division to solve problems and meet client expectations.
Work with Director of Ops and Scheduling Department regarding proper staffing levels for events.

Requirements

Minimum 2 years of proven experience in a food and beverage managerial role.
Proficient in MS Word, MS Excel, and POS systems; MICROS is a plus.
Ability to work all shifts including nights, weekends, and holidays as needed.
Good written and verbal communication skills.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to calculate amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to execute instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Union experience is a plus.
Must regularly lift and/or move up to 100 pounds.
Must be able to withstand loud noise in the environment.
Employment is contingent upon new employees providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States.
Final candidates will be required to undergo a background check.

Skills

Management skills
Front of house experience
Back of house experience
MS Word
MS Excel
POS Proficient
MICROS
Written communication skills
Verbal communication skills
Problem-solving skills

Location

Onsite

Work Type

Full-time

Experience Level

Managerial

Salary/Compensations

$70,000-$76,000

About the Company

Legends Global is a VEVRAA Federal Contractor.
Promotion from within is encouraged whenever qualified employees of Legends Global are available.
Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful.
They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

Equal Opportunity

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.