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About the Role

Rakuten International is seeking a Director, Procurement to lead and elevate our procurement and vendor management capabilities. This role drives value across the full supplier lifecycle, requiring a builder's mindset focused on outcomes, accountability, transparency, and leveraging automation and AI for business value.

Responsibilities

• Lead competitive sourcing, supplier evaluations, commercial negotiations, and contract execution.
• Own renewal planning and drive contractual obligation management.
• Evaluate purchasing and renewal decisions against business requirements, utilization, strategic alignment, and expected ROI.
• Serve as a trusted advisor to business stakeholders, balancing cost, risk, and quality with a focus on business outcomes.
• Identify and capture opportunities to improve commercial terms, reduce spend, and maximize supplier value.
• Improve the quality, completeness, and accessibility of supplier, contract, and spend data.
• Support supplier governance, including onboarding, documentation, lifecycle management, and ESG reporting.
• Partner with Internal Audit, Finance, and Legal to maintain procurement controls and audit-ready records.
• Prepare and improve executive and governance reporting.
• Proactively identify and advance automation and AI opportunities across the procurement lifecycle.
• Champion process modernization through piloting, measuring, and scaling initiatives.
• Contribute to the long-term procurement technology and capability roadmap.
• Collaborate with Rakuten Group headquarters and regional stakeholders to align on policies, standards, and global procurement priorities.

Requirements

• 10+ years of experience in procurement, strategic sourcing, vendor management, or related disciplines.
• Demonstrated experience leading commercial negotiations, managing complex renewals, and driving supplier accountability.
• Track record of evaluating business cases, ROI, and value realization for purchasing and renewal decisions.
• Experience with procurement platforms (Coupa, Ariba, or similar).
• Strong background in executive reporting, governance, and audit-support activities.
• Experience leading procurement transformation, automation, or AI-driven process improvement initiatives.
• Background in governance, ESG, risk management, or control frameworks.
• Experience operating within globally governed or matrixed organizations.

Skills

• Automation
• AI
• Commercial Negotiations
• Contract Management
• Supplier Management
• Strategic Sourcing
• Governance
• Risk Management
• Reporting
• Procurement Platforms

Location

• Salt Lake City, UT
• San Francisco, CA

Work Type

• Hybrid

Experience Level

• Director
• 10+ years

Education Level

• Bachelor's Degree
• Advanced degree or relevant certification (CPSM, CSCP, CPM) a plus

Salary/Compensations

• USD $113,157.00 - $211,032.00 annually

Benefits

• Discretionary bonus
• Health insurance
• Vision insurance
• Dental insurance
• 401k matching
• PTO
• Volunteer Time Off (VTO)

About the Company

• Rakuten International oversees 7 businesses with over 4,000 employees globally.
• The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world.
• Our teams deliver on the company's mission to delight merchants and customers through innovation, optimism, and teamwork.

Equal Opportunity

• Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.
• Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.