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About the Role

Start Elevator, a fast-growing leader in the elevator services industry, is seeking an Elevator Service Technician to support our expanding operations in the New York and New Jersey markets.

Responsibilities

• Oversee all elevator repair work, including major component replacements (motors, controllers, door equipment, ropes, etc.)
• Plan, schedule, and manage repair jobs from initiation through completion
• Ensure projects are delivered safely, on time, within scope, and on budget
• Coordinate labor, materials, subcontractors, and equipment for repair work
• Review job specifications, scope, and technical requirements prior to execution
• Lead, supervise, and support repair crews, foremen, and technicians
• Provide technical expertise and guidance on complex repair projects
• Conduct field visits, job site audits, and quality inspections
• Drive productivity, safety performance, and work quality across all repair jobs
• Support hiring, training, and development of field personnel
• Ensure compliance with all applicable regulations and codes, including New York State and NYC DOB requirements, New Jersey Elevator Safety regulations, OSHA standards and company safety policies
• Enforce safety procedures and lead job site safety meetings
• Ensure proper documentation of inspections, permits, and compliance requirements
• Serve as a key point of contact for customers throughout the repair process
• Communicate project timelines, updates, and scope changes clearly
• Resolve customer concerns and provide technical recommendations
• Partner with sales teams to identify additional repair and modernization opportunities
• Manage job costs, labor hours, materials, and overall project profitability
• Review estimates, proposals, and change orders
• Track KPIs including project margins, schedule adherence, and safety performance
• Support forecasting and backlog management of repair work
• Maintain accurate job files, work orders, and project documentation
• Coordinate with branch leadership, service teams, and modernization teams
• Ensure proper closeout of projects, including documentation and invoicing

Requirements

• High School Diploma or equivalent required
• Elevator Mechanic License required or strongly preferred: New York (NYC or State License as applicable), New Jersey Elevator Mechanic License
• CET certification preferred

Skills

• Strong communication skills
• Exceptional customer service skills
• Ability to effectively manage multiple projects in a fast-paced environment
• Technical expertise
• Leadership

Location

• New York
• New Jersey

Work Type

• Full-time

Experience Level

• Manager

Education Level

• High School Diploma or equivalent
• Elevator Mechanic License
• CET certification

Salary/Compensations

• Top Pay in the industry

Benefits

• Free Health Insurance for single coverage
• 401(k) match towards your retirement account
• Advancement Opportunities through our CET training program

About the Company

• Start Elevator is a fast-growing leader in the elevator services industry.