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About the Role
This role focuses on welcoming new members and guiding them through their fitness journey. You will build trust-based relationships by understanding member goals and recommending personalized solutions to support their success.
Responsibilities
- Develop first-name relationships with members and guests
- Answer questions and resolve member concerns
- Maintain a clean, safe, and well-maintained gym environment
- Deliver an outstanding sales and service experience
- Support an exceptional new member onboarding experience
- Provide friendly greetings and check-ins to foster a sense of belonging
Requirements
- Minimum of 1 year of experience in retail or fitness sales
- CPR and AED certification required within 60 days of employment
- Flexible availability across weekdays, weekends, and holidays
- Ability to travel occasionally for training and lead generation
Skills
- Authenticity and integrity
- Self-motivation
- Goal-oriented mindset
- Positive attitude
- Service mentality
- Interpersonal communication
Work Type
- Full-time
Experience Level
- Minimum 1 year of experience
Salary/Compensations
- Eligible for Fitness Sales and Membership Sales Commission Plans
Benefits
- Paid time off
- Medical coverage
- Dental coverage
- 401k with match for qualifying positions
- Free gym membership
- Discounts on products and personal training
- Access to Employee Resource Groups
About the Company
- Industry leader for over 40 years
- Mission to help the community live healthier and happier through fitness
- Operates clubs nationwide with premium equipment and digital tools