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About the Role

CIO Advisory consultants help clients think strategically about talent and service delivery models, transforming operations through effective transformation management, strategic sourcing and optimizing people, process and technology. This person will bring experience advising clients on outsourcing assessments, outsourcing RFx development, evaluation, and selection, contract negotiations, outsourcing transition, vendor governance and management, and service delivery optimization.

Responsibilities

Advise clients on outsourcing strategies, M&A procurement and sourcing strategies, and vendor relationships, including IT outsourcing and service delivery model optimization.
Serve on client delivery teams as a program manager; structure and manage work within a workstream according to project workplan and Statement of Work (SOW); support functional workstream planning and execution by collaborating with team members and client functional leads.
Structure and lead deliverables via thorough and effective data gathering, generate sound hypotheses, and deliver high-quality analyses.
Lead procurement workstreams during mergers, acquisitions, and divestitures, and carve-outs by assessing procurement organizations, supplier landscapes, spend, contracts, sourcing opportunities, operating models, and synergy value capture to support transaction objectives.
Work with clients to develop detailed technical / operational requirements, service level agreements, pricing strategies and approaches, and writing RFP documents.
Evaluate vendor proposals from a technical, operational, pricing / financial, and contractual perspective.
Support clients through the contract negotiation process by participating in contract negotiation sessions.
Perform procurement due diligence by evaluation supplier contracts, third-party risks, spend, procurement capabilities, and sourcing opportunities to identify cost savings, operational risks, integration considerations, and value creation opportunities.
Develop Day 1 and post-close procurement integration and separation strategies, including operating model design, supplier rationalization, contract transition planning, governance models, and synergy realization roadmaps.
Build practice area capabilities (including AI capabilities), identify and scope practice development initiatives, lead onboarding activities, and lead training delivered to the practice.
Regularly seek out farming opportunities and support project managers and practice leadership in the pursuit of business development goals.
Engage in account management processes including supporting account planning, developing and maintaining relationships with client peers, invoicing, resource allocations, and project financial management.
Actively participate in proposal development by synthesizing client requests and issues while mapping West Monroe methodologies and reviewing client materials to determine appropriate scope as well as potential areas out-of-scope.
Assist team members with their integration into the team, providing instruction, assistance, and coaching on methodologies and work approaches.
Model and mentor more junior-level consultants day-to-day in personifying West Monroe values with clients, on project teams, and within individual relationships.
May serve as a Career Advisor to an intern or more junior-level consultant.
Support recruiting, interviewing, and selecting campus and experienced new hire consultants.

Requirements

Bachelor’s degree or equivalent experience required.
3-5 years of relevant IT outsourcing, service delivery model advisory, and M&A advisory experience; preferably in a business consulting environment.
Previous experience managing multiple workstreams as a member or leader on IT outsourcing and M&A procurement projects.
Exceptional written and verbal communication skills including the ability to create impactful and concise executive stakeholder-ready deliverables, and polished client-facing oral communication skills.
Strong data visualization and analysis skills; comfortable using tools like Excel to analyze data and present key insights in a compelling way.
Highly proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
Demonstrated success within one or more of West Monroe’s core industries including Consumer & Industrial Products, Healthcare (payer/provider), Life Sciences, High Tech & Software, Utilities, Insurance, Banking, and/or Private Equity.
A commitment to inclusion and diversity, and openness to new ideas and perspectives.
Ability to travel up to 50%.

Skills

IT outsourcing
Service delivery model advisory
M&A advisory
Program management
Data gathering
Hypothesis generation
Analysis
Procurement
Mergers and acquisitions
Divestitures
Carve-outs
Supplier landscapes
Spend analysis
Contract analysis
Sourcing
Operating models
Synergy value capture
Technical requirements development
Operational requirements development
Service level agreements (SLAs)
Pricing strategies
RFP document writing
Vendor proposal evaluation
Contract negotiation
Procurement due diligence
Third-party risk assessment
Cost savings identification
Operational risk identification
Integration considerations
Value creation
Integration strategies
Separation strategies
Supplier rationalization
Contract transition planning
Governance models
Synergy realization roadmaps
Practice area capability building
AI capabilities
Business development
Account management
Client relationship management
Proposal development
Methodology application
Coaching
Mentoring
Data visualization
Microsoft Office Suite (Excel, PowerPoint, Word)

Location

Seattle
Washington, D.C.
Los Angeles
New York City
San Francisco

Work Type

Onsite
Travel up to 50%

Experience Level

Senior Consultant
3-5 years of relevant experience
Previous experience managing multiple workstreams

Education Level

Bachelor’s degree or equivalent experience

Salary/Compensations

Seattle or Washington, D.C.: $116,000—$136,500 USD
Los Angeles: $121,600—$143,000 USD
New York City or San Francisco: $127,100—$149,500 USD
A location not listed above: $110,500—$130,000 USD

Benefits

Medical insurance
Dental insurance
Vision insurance
Basic life insurance
401k plan
Employee stock ownership program
Annual bonuses
Unlimited flexible time off
Ten paid holidays
Ten weeks of paid parental leave

About the Company

West Monroe is a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
We are fluent in both business and technology, applying technology to solve new challenges with data-driven actions that generate value for years to come.
We focus on the heart of the opportunity, getting to results faster and preparing people for what’s next.
Our collaborative approach involves working personally with clients, co-creating through challenges to turn vision into clear action with lasting impact.

Equal Opportunity

West Monroe is an Equal Employment Opportunity Employer.
We believe in treating each employee and applicant for employment fairly and with dignity.
We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law.
To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion.
If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to recruiting@westmonroe.com.