About the Role
As an SMB Account Executive at Square, you will convert high-quality inbound leads into long-term customers while also sourcing your own opportunities. This role is for individuals who are driven, results-oriented, and thrive in a high-energy, fast-paced environment where effort directly correlates with success.
Responsibilities
- Own the full sales cycle from first conversation to close with SMB merchants.
- Engage and convert inbound leads from marketing, partnerships, and product interest.
- Generate pipeline through disciplined outbound prospecting and personalized outreach.
- Operate with urgency, managing time and priorities effectively in a high-volume environment.
- Understand customer pain points and deliver value-based, consultative solutions.
- Collaborate with cross-functional teams including Onboarding, Product, Marketing, and Support.
- Track and forecast pipeline accurately in Salesforce.
- Consistently hit and exceed monthly and quarterly revenue goals.
- Improve conversion rates, deal size, and activity metrics.
- Address and overcome sales obstacles effectively.
Requirements
- 1-2 years of inside sales or full-cycle closing experience, preferably in SaaS, payments, or SMB-focused environments.
- Proven ability to exceed quota and close business in a high-volume, short-cycle sales process.
- Strong phone, video, and written communication skills.
- A hunter's mentality focused on disciplined outbound outreach.
- Curiosity and empathy to understand customer needs and position solutions.
- Ability to thrive in ambiguity, demonstrating self-motivation, coachability, and a drive for growth.
- CRM fluency (Salesforce or similar) and a data-driven approach to activity management.
- High standards for performance and a collaborative spirit.
- Ability to sell in French and English.
Skills
- Sales
- Full-cycle closing
- SaaS sales
- Payments sales
- SMB sales
- Outbound prospecting
- Pipeline generation
- Consultative selling
- CRM (Salesforce)
- Data-driven analysis
- Communication (phone, video, written)
- Problem-solving
- Collaboration
- French language proficiency
- English language proficiency
Location
- Canada
Work Type
- Full-time
- Remote
Experience Level
- 1-2 years
Salary/Compensations
- $86,000—$129,000 CAD
Benefits
- Remote work
- Medical insurance
- Flexible time off
- Retirement savings plans
- Modern family planning
About the Company
- Square enables anyone to take payments and has expanded into integrated, omnichannel solutions for sellers.
- Square offers software for online sales, inventory management, buy now pay later, appointment booking, customer engagement, and payroll.
- Square embeds financial services tools at the point of sale, providing access to business loans and cash flow management.
- Afterpay furthers Square's goal to provide omnichannel tools that unlock value and growth for sellers.
- Square partners with sellers of all sizes, from large enterprises to small businesses.
- Block, Inc. builds technology to increase access to the global economy through brands like Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto.
- Block's mission is to help build a financial system that is open to everyone.
Equal Opportunity
- We may use automated AI tools to evaluate job applications for efficiency and consistency.
- These AI tools comply with local regulations, including bias audits.
- All personal data is handled in accordance with state and local privacy laws.
