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About the Role

The Rehabilitative Services Case Manager provides mobile, person-centered, and recovery-oriented psychosocial rehabilitation services to adults enrolled in the CORE program, focusing on addressing psychosocial barriers in community-based settings to enhance daily living, housing, employment, education, relationships, and community integration.

Responsibilities

• Provide individualized, recovery-oriented support services in community, home, office, and virtual settings.
• Partner with individuals to identify personal goals and develop plans to achieve greater independence and community participation.
• Teach and reinforce skills related to daily living, communication, problem-solving, organization, self-advocacy, and wellness management.
• Support individuals in developing and maintaining meaningful social, recreational, educational, vocational, and community connections.
• Assist individuals in accessing and navigating community resources, public benefits, transportation, healthcare, housing, employment, educational, and other support services.
• Help individuals identify strengths, overcome barriers, and develop strategies to achieve personal recovery goals.
• Provide psychoeducation related to mental health, substance use, wellness, stress management, coping skills, and recovery.
• Support individuals in developing crisis prevention strategies and recognizing early warning signs that may impact goal attainment.
• Assist individuals with building independent living skills, including budgeting, time management, household management, technology use, and community navigation.
• Collaborate with family members, natural supports, healthcare providers, care managers, and other service providers, as appropriate and authorized.
• Conduct outreach and engagement activities to maintain participation in services and support continuity of care.
• Maintain timely, accurate, and person-centered documentation, including assessments, service plans, progress notes, and other required records.
• Participate in supervision, staff meetings, trainings, and quality improvement activities.
• Adhere to agency policies, program requirements, Medicaid documentation standards, and all applicable confidentiality regulations.
• Perform other related duties as assigned.
• Participate in MHA’s committees as needed.

Requirements

• Bachelor's degree in social work, psychology, human services, or related field
• Minimum of two years' experience providing services to individuals with a serious mental illness and/or substance use disorder
• Knowledge of recovery-oriented, trauma-informed, and harm reduction approaches
• Experience providing employment support, education support or vocational assistance
• Experience using motivational interviewing and trauma informed practices.
• Experience navigating an Electronic Health Record.
• Bilingual Spanish / English highly preferred.
• Person-centered and recovery-oriented practice
• Strong clinical judgment and problem-solving skills
• Ability to work independently in community settings
• Effective collaboration and communication
• Cultural humility and responsiveness

Location

• New Windsor
• Orange County
• Newburgh
• Middletown
• Port Jervis

Work Type

• Mobile
• Community-based
• Non-Exempt
• Full-time

Experience Level

• Minimum of two years' experience

Education Level

• Bachelor's degree

Salary/Compensations

• $24/hour
• $1/hour add-on for bilingual capabilities

Benefits

• Paid holidays
• Vacation leave
• Personal leave
• Wellness leave
• Sick leave
• Training opportunities
• Educational opportunities
• Agency vehicles
• Mileage reimbursement

About the Company

• Services are delivered primarily in community-based settings and focus on addressing psychosocial barriers that impact daily living, housing, employment, education, relationships, and overall community integration.
• Services are individualized and focus on skill development, problem-solving, self-advocacy, and removing barriers that may interfere with recovery and community integration.
• The Rehabilitative Services Case Manager collaborates with individuals, natural supports, and service providers to promote successful goal achievement while maintaining accurate documentation and adhering to program, agency, and regulatory requirements.