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About the Role

The Director of Technical Operations is the non-instructional operations and systems leader at EMNRBS, responsible for ensuring the school's technology infrastructure, student information systems, compliance reporting, and operational databases function accurately and efficiently in alignment with the school's educational mission. This role requires a deep understanding of school operations, New York State education reporting, student information systems, technology platforms, compliance processes, and vendor coordination. The position supports strong day-to-day school functioning through organizational skills, attention to detail, responsiveness, and a systems-oriented approach. Reporting to the school leadership team, this full-time, non-instructional leadership position collaborates with various stakeholders to maintain efficient systems and processes for a safe, organized, compliant, and mission-aligned school environment.

Responsibilities

Oversee student enrollment, registration, record-keeping processes, and operational databases for accuracy, integrity, and timely completion.
Oversee technology infrastructure, including hardware, software, network maintenance, and educational/operational platforms.
Coordinate communication and logistics for school events, parent meetings, special programs, and other operational needs.
Collaborate with the finance team on budget planning, reporting, procurement, cost analysis, operational expenditures, vendor contracts, and grant compliance.
Ensure adherence to applicable state and federal regulations for school operations, including student records, safety, and special education compliance.
Ensure timely submission and reconciliation of state reporting data through various systems (ATS, SIRS, SUNY, NYSED).
Develop and maintain internal systems for operational data tracking, analysis, documentation, and issue resolution.
Lead, supervise, support, and evaluate operational staff, including transportation coordinators, food services staff, and administrative assistants.
Provide training, coaching, and development for operational staff to ensure efficient performance and accountability.
Establish systems, workflows, and standard operating procedures to improve operational efficiency, responsiveness, and cross-team coordination.
Align operational strategies, technology systems, compliance processes, and communication routines with the school's educational goals.
Foster positive relationships with parents, students, staff, external vendors, and community stakeholders.
Foster a culture of professionalism, responsiveness, service orientation, continuous improvement, and accountability.
Support school day activities, including operational support for student-facing events, family meetings, compliance activities, state reporting deadlines, vendor coordination, technology support, and school-wide logistics.
Support after school day activities, such as Back to School Night, Parent-Teacher and Student-Teacher Conferences, school events, special programs, and other evening or weekend operational needs.

Requirements

Bachelor's degree in business administration, education management, or a related field.
Proven experience managing school operations, preferably within a charter school setting.
Strong knowledge of New York State education regulations and reporting requirements.
Excellent organizational, communication, analytical, and problem-solving abilities.
Ability to lead, motivate, supervise, and develop a diverse team of operational staff members.
Demonstrated commitment to building operational structures that support student achievement, organizational excellence, and high accountability standards.

Skills

Proficiency with educational and operational platforms including PowerSchool, ATS, SchoolMint (Grow/Enroll), Google Workspace, TeachBoost, FAMIS, Oasis, ES-BOCES, SESIS/related special education systems, SUNY reporting systems, and NYSED reporting systems.
Bilingual English/Spanish preferred.

Location

Bronx, NY

Work Type

Full Time

Education Level

4 Year Degree

Salary/Compensations

$100,000.00 - $140,000.00 Salary/year

About the Company

Earl Monroe New Renaissance Basketball Charter School (EMNRBS) focuses on the development and maintenance of consistent, accurate, compliant, and responsive operational systems as a key tenant of effective school operations.