About the Role
The Retail Sales Associate serves as a guide for the guest shopping experience, acting as a communicator, entertainer, and memorabilia curator to ensure guest satisfaction and create memorable experiences.
Responsibilities
- Greet guests and answer questions accurately and politely
- Manage phone inquiries
- Process sales transactions using a point-of-sale system
- Handle cash and maintain accurate drawer balances
- Direct guests to store areas and facilities
- Demonstrate product knowledge and inform guests of features and benefits
- Engage guests in 1-on-1 conversations to determine needs
- Utilize suggestive selling techniques
- Maintain a clean and organized store environment
- Manage product stock levels through retail pulls and inventories
- Display products according to visual standards
- Perform opening, closing, and side duties including cleaning and organizing
- Ensure complete guest satisfaction and create raving fans
Requirements
- Maintain a well-groomed appearance according to company guidelines
- Follow all uniform guidelines
- Practice general safety and sanitation standards
- Recycle products where possible
- Maintain company core values and mission statement
- Ability to stand, walk, kneel, and bend for extended periods
- Ability to sit for extended periods
- Ability to perform repetitive arm, hand, and wrist movements
- Ability to communicate verbally and perceive sound
- Manual dexterity and hand-eye coordination
- Ability to lift, push, pull, or carry up to 10 pounds
- Ability to tolerate exposure to heat, cold, chemicals, and loud environments
- Ability to travel via auto or airplane for long periods
Skills
- Remaining calm in a fast-paced atmosphere
- Organization
- Attention to detail
- Sense of urgency
- Positive and friendly attitude
Salary/Compensations
- $19 - $25/Hourly
Benefits
- Comprehensive benefits package
- Health and well-being support
- Work-life balance support
About the Company
- Hard Rock International is a globally recognized hospitality company with venues in over 74 countries
- Owned by the Seminole Tribe of Florida
- Seminole Hard Rock Support Services supports all brands and lines of business
