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About the Role

The incumbent is responsible for providing support services to clients living in their own homes or in an Assisted Living Service’s independent unit or Cluster Site, as authorized by the Supervisor. Job responsibilities are both generic to the PSW role and specific to the program area/site.

Responsibilities

• Provide service to clients relevant to the program and as authorized by the Supervisor and within the scope of practice.
• Comply with all health and safety policies and procedures.
• Report any injury received at work to the Supervisor/On-call within 3 hours on the day of injury.
• Confirm work schedule as required.
• Use the Alayacare Mobile Application on their cell phone to clock in and out of scheduled visits/shifts.
• Present a professional image to clients and the community.
• Use good communication and interpersonal skills to work effectively with program staff, co-workers, other service providers, and clients.
• Follow all cluster routines and client service plans.
• Prepare meals as per the menu cycle and consult with clients to modify the menu.
• Order, check, and store groceries as needed.
• Provide a verbal report at change of shift or break time with co-worker.
• Operate, troubleshoot, and contact the Oncall 24-hour response team for emergencies.
• Document accurately in the appropriate client and program records in a timely and professional manner.
• Ensure sufficient groceries, housecleaning/program supplies and forms are available.
• Respond to building service/maintenance issues appropriately and promptly.
• Support opportunities/activities for clients to maximize and maintain their physical and mental abilities.

Requirements

• Personal Support Worker Certificate and NACC Certificate (if applicable).
• Minimum one (1) year experience providing personal care to seniors and people living with disabilities.
• Must be adaptable to transfer between different program locations as required.

Skills

• Comprehensive understanding of how to support clients in meeting their Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (iADLs).
• Strong communication skills, encompassing verbal, written, listening, and reporting abilities.
• Ability to work collaboratively and effectively within a team.
• Flexibility and sound judgment in assessing and responding to clients’ diverse needs.
• Familiarity with behavioural management techniques and approaches.
• Knowledge of gerontology issues, healthcare systems, and social services.
• Competence in food safety handling practices and maintaining a sanitary program environment.
• Physical capability to perform frequent light to moderate lifting, walking, bending, stretching, and pulling.
• First Aid and CPR certification is a valuable asset.
• Knowledge of using computers and technology-based solutions for service delivery, documentation, and accessing assessment data.
• Ability to maintain professionalism and respect in all interactions.
• Skill in following directions and exercising sound judgment in decision-making.
• Committed to working collaboratively in a team-oriented environment.
• Dedication to maintaining confidentiality and all aspects of client privacy.

Location

• 1420 Victoria Park Avenue

Work Type

• Full-time
• Onsite

Experience Level

• 1 year

Education Level

• Personal Support Worker Certificate
• NACC Certificate

Salary/Compensations

• $24.37 per hour

About the Company

• WoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities.
• A United Way Anchor Agency with a proven track record and an entrepreneurial mindset.
• Continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.
• Visit www.woodgreen.org to learn more about who we are and to review our Equity Statement.

Equal Opportunity

• We are committed to building an inclusive and diverse workforce, representative of the communities we serve.
• We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.
• WoodGreen is an equal opportunity employer.
• We are committed to providing an inclusive and barrier-free selection process and work environment.
• If contacted in relation to an employment opportunity, please advise our People & Culture representatives at careers@woodgreen.org of the accommodation measures required.
• Information received relating to accommodation will be addressed confidentially.