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About the Role

Assist with the technical functions of dispensing prescriptions, support pharmacy services, and maintain pharmacy operations according to professional standards. Provide superior, timely, and pleasant customer service.

Responsibilities

• Greet customers promptly and gather prescription information.
• Perform duties according to the assigned Role Assignment Schedule.
• Refer all clinical inquiries to the pharmacist.
• Accurately dispense prescription medications.
• Perform third-party adjudication where required.
• Set realistic customer expectations for wait times.
• Locate and cash out prescriptions and ancillary items.
• Refer customers requiring counseling to the Pharmacist.
• Maintain and control the cash register in the dispensary.
• Adhere to all confidentiality and privacy requirements.
• Receive new and repeat prescription orders in accordance with Standard Operating Procedures.
• Prepare and submit orders, excluding controlled drugs and narcotics.
• Manage incoming faxes according to Pharmacy Standards of Practice.
• Accurately file completed documentation as per Pharmacy Standards of Practice.
• Assist in prescription preparation to company standards and professional services.
• Perform data entry for new prescriptions and manage refill request processing.
• Select medications to fill prescriptions according to Pharmacy Standards.
• Count or measure, package, and label prescriptions accurately.
• Enter and maintain appropriate data within the applicable Pharmacy systems.

Requirements

• Registered with the corresponding provincial licensing college.
• Diploma from a Pharmacy Technician College.
• Previous Pharmacy Experience preferred.
• Effective organizational skills.
• Ability to multitask.
• Problem Solving Skills.
• Strong attention to detail.

Skills

• Customer Service
• Organizational skills
• Multitasking
• Problem Solving
• Attention to detail

Location

• Community

Work Type

• Full-time
• Part-time
• Flexible schedules

Education Level

• Diploma from a Pharmacy Technician College

Salary/Compensations

• Competitive pay

Benefits

• Purchase discount program
• Flexible and varied schedules
• Online learning through Academy

About the Company

• Locally owned and operated stores delivering health, beauty and convenience services.
• Shoppers Drug Mart®/Pharmaprix® is innovating health and wellness in Canada.
• Network of more than 1,300 locally owned and operated stores.
• Committed to building a talented team that champions collaboration, kindness and inclusivity.

Equal Opportunity

• Accommodation is available upon request for applicants and colleagues with disabilities.
• Upholding the law is part of our Code of Conduct.