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About the Role

Assist with the technical functions of dispensing prescriptions, support the delivery of pharmacy services, and maintain pharmacy operations according to the Pharmacy Standards of Practice. Provide superior, timely, and pleasant service to customers.

Responsibilities

• Greet customers promptly and gather prescription information.
• Perform duties in priority according to the Role Assignment Schedule.
• Refer all clinical inquiries to the pharmacist.
• Accurately dispense prescription medications.
• Perform third-party adjudication where required and necessary.
• Set realistic customer expectations for wait times.
• Locate and cash out prescriptions and ancillary items.
• Ensure customers requiring counseling are referred to the Pharmacist.
• Maintain and control the cash register in the dispensary.
• Adhere to all confidentiality and privacy requirements.
• Receive new and repeat prescription orders in accordance with Standard Operating Procedures.
• Prepare and submit orders, with the exception of controlled drugs and narcotics.
• Manage manual Third-Party Accounts.
• Answer telephone and refer to a pharmacist when necessary.
• Manage incoming faxes according to Pharmacy Standards of Practice.
• Accurately file completed documentation as per Pharmacy Standards of Practice.
• Assist in prescription preparation to company's standards and professional services.
• Perform data entry for new prescriptions and manage refill request processing.
• Select medications to fill prescriptions according to Pharmacy Standards of Practice.
• Count or measure, package, and label prescriptions accurately, as per Pharmacy Standards.
• Accurately enter and maintain appropriate data within the applicable Pharmacy systems.

Requirements

• Registered with the corresponding provincial licensing college.
• Diploma from a Pharmacy Technician College.
• Previous Pharmacy Experience preferred.
• Effective organizational skills.
• Ability to multitask.
• Problem Solving Skills.
• Strong attention to detail.

Skills

• Customer Service
• Organizational skills
• Multitasking
• Problem Solving
• Attention to detail

Location

• Community

Work Type

• Full-time
• Part-time

Experience Level

• Previous Pharmacy Experience preferred

Education Level

• Diploma from a Pharmacy Technician College

Salary/Compensations

• $23.75 - $28.25 per hour

Benefits

• Purchase discount program
• Flexible and varied schedules
• Online learning through Academy

About the Company

• Locally owned and operated store.
• National brand support.
• Associate-Owner model provides local business ownership with national brand support.
• Recognize Canada's diversity as an opportunity to better serve communities.
• Innovating health and wellness in Canada.
• More than 1,300 locally owned and operated stores from coast to coast.
• Committed to building a talented team that champions collaboration, kindness, and inclusivity.

Equal Opportunity

• Accommodation is available upon request for applicants and colleagues with disabilities.
• Upholding the law is part of our Code of Conduct.