Lead Restoration Technician at SST Direct | TX | Rezi

Lead Restoration Technician at SST Direct

Lead Restoration Technician

SST Direct · TX

2 weeks ago

Lead Restoration Technician

SST Direct · TX

20 days ago
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About the Role

Seeking a motivated and professional Lead Restoration Technician to join a growing team in the Greater Austin, TX area. This role is ideal for someone looking to build a long-term career in the restoration industry, with hands-on experience in water, fire, or mold restoration and the ability to lead projects while delivering exceptional customer service.

Responsibilities

  • Perform water, fire, and mold restoration services in residential and commercial environments
  • Lead or assist crews on mitigation and restoration projects
  • Communicate professionally with customers, insurance adjusters, and team members
  • Monitor project progress and ensure work is completed safely, efficiently, and to company standards
  • Document job details, moisture readings, photos, and project updates using industry software
  • Set up and monitor drying equipment and containment systems
  • Maintain clean and organized job sites, vehicles, and equipment
  • Participate in rotating on-call/weekend coverage schedules
  • Follow all company safety procedures and industry best practices

Requirements

  • Minimum of 3 years of restoration experience in water, fire, or mold remediation
  • Strong customer service and communication skills
  • Ability to build rapport with customers and represent the company professionally
  • Ability to work independently and lead projects or crews when needed
  • Valid driver’s license with a clean driving record
  • Professional appearance and attitude
  • Non-smoking workplace compliance
  • Must have work boots

Skills

  • Water restoration
  • Fire restoration
  • Mold restoration
  • Customer service
  • Communication
  • Project leadership
  • Team supervision
  • Restoration software platforms
  • MICA/Mitigate
  • Xactimate
  • DASH
  • ContentsTrack

Location

  • Lakeway, TX
  • Greater Austin, TX area

Work Type

  • Direct Hire
  • Full-time
  • On-call rotation

Experience Level

  • Lead
  • 3+ years of restoration experience

Education Level

  • WTR (Water Damage Restoration Technician)
  • MRS (Mold Remediation Specialist)
  • FSRT (Fire & Smoke Restoration Technician)

Salary/Compensations

  • $26hr - $33hr

Benefits

  • PTO (3 weeks)
  • Company truck for experienced candidate

About the Company

  • Growing team in the restoration industry.