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About the Role
As a Charlotte Tilbury Retail Expert, you will be the heart of our stores, empowering customers to be their most beautiful selves. You will combine expert artistry skills with product knowledge and a passion for building lasting customer connections in a fast-paced, high-energy retail environment.
Responsibilities
- Embody the mission of empowering customers to be the most beautiful version of themselves.
- Utilize expert artistry skills and exceptional product knowledge.
- Build lasting emotional connections with customers.
- Adapt style to suit the needs of diverse customers.
- Work at a fast pace to achieve and exceed KPIs.
- Contribute to a strong sense of teamwork with colleagues and management.
- Champion world-class artistry and an impeccable customer experience.
- Act as a Charlotte Tilbury brand ambassador.
- Adapt approach to activities, customers, and opportunities for success.
- Follow company grooming standards meticulously.
Requirements
- Experience in beauty and/or luxury retail.
- Experience in a fast-paced environment such as beauty, retail, or FMCG.
- Experience in applying makeup and adapting style to different customer needs.
- Aspiration to be part of a disruptive and growing beauty brand.
- Passion for Charlotte Tilbury products and brand.
- Ability to work at a fast pace and achieve goals.
- Ability to build solid relationships with team members and management.
Skills
- Artistry skills
- Product knowledge
- Customer service
- Sales
- Makeup application
- Communication
- Teamwork
- Adaptability
Location
- Covent Garden, London
- Carnaby Street, London
Work Type
- Various contracts
- Flexible working hours
Experience Level
- Sales Advisor experience
Education Level
- NVQ-3 in Beauty Therapy
Benefits
- On the job training
- Opportunity to attend Charlotte's Magic Academy
- Exclusive product launches before anyone else
- A full Charlotte Tilbury look after probation
- Incredible staff discount
- Access to Tilbury Treats rewards platform
About the Company
- Founded by Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty revolutionized the global beauty industry.
- The brand offers an easy-to-use, easy-to-choose, easy-to-gift range of makeup.
- Charlotte Tilbury Beauty continues to break records across countries, channels, and categories.
- The company's mission is to empower everybody to be the most beautiful version of themselves.
Equal Opportunity
- Charlotte Tilbury encourages and hires people with diverse backgrounds, voices, beliefs, and perspectives.
- The company aims to better serve its communities, customers, employees, and candidates through diversity.