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About the Role

Paladin Security is seeking an experienced Security Shift Supervisor to lead day-to-day security operations at North York General Hospital, a respected community teaching hospital. This leadership role involves mentoring security officers and maintaining a safe environment for patients, visitors, staff, and healthcare professionals.

Responsibilities

• Lead, coach, and support security personnel during your assigned shift.
• Schedule staff and ensure full security coverage across the site.
• Ensure compliance with all site-specific procedures and security protocols.
• Conduct regular security patrols and facility inspections.
• Respond to and investigate incidents, emergencies, and complaints.
• Complete incident reports and maintain accurate documentation.
• Train and mentor new security staff while ensuring certifications remain current.
• Recognize strong performance and manage corrective action when required.
• Work closely with the Client Service Manager to ensure smooth daily operations.

Requirements

• Valid Ontario Security Guard License.
• Valid First Aid & CPR Level C certification.
• Valid Ontario G-Class Driver's License.
• Clear Vulnerable Sector Check.
• Proof of double COVID-19 vaccination.
• Completed immunization record (Measles, Mumps, Rubella, Varicella, and 2-step TB test).
• Willingness to complete N95 mask fit testing.
• Strong verbal and written English communication skills.
• Minimum 2 years of healthcare security experience.
• Legally authorized to work in Canada.
• Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications, or willingness to complete Paladin's sponsored certification program.

Skills

• Healthcare security experience
• Leadership
• Security operations
• Staff scheduling
• Compliance monitoring
• Patrols and inspections
• Incident response and investigation
• Report writing
• Staff training and mentorship
• Performance management
• Client relations
• Verbal communication
• Written communication

Location

• Toronto, ON

Work Type

• Full-Time
• Onsite

Experience Level

• Minimum 2 years of healthcare security experience
• Previous experience as a Security Supervisor or Team Lead (Preferred)

Education Level

• Post-secondary education in Security, Law Enforcement, Criminology, or a related field (Preferred)

Salary/Compensations

• CA$24.67/hour

Benefits

• Career advancement and leadership opportunities
• Company-provided uniforms
• Annual boot allowance
• Security license reimbursement
• Paid vacation
• Paid sick days
• On-demand pay options
• Corporate discounts and employee perks
• Paid certification opportunities for eligible candidates

About the Company

• Paladin Security is a leading provider of security services.
• North York General Hospital is one of Toronto's most respected community teaching hospitals.