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About the Role

SageSure is seeking a Senior Software Product Manager to drive the performance, scalability, and evolution of its Commercial business. This role serves as a key partner between operations and technology, working across various teams to identify opportunities, solve complex business challenges, and deliver solutions that improve operational outcomes and customer experiences. It's a highly visible role with the opportunity to influence strategy, optimize critical business processes, and support one of SageSure's fastest-growing areas.

Responsibilities

Monitor and analyze the performance of Commercial operational functions, including inspections, renewals, endorsements, cancellations, and other post-bind transactions.
Identify opportunities to improve operational efficiency, customer experience, scalability, and business outcomes through process improvements and technology-enabled solutions.
Partner closely with Commercial business leaders, Product Management, Engineering, Data, and Operations teams to define and execute strategic initiatives.
Translate business needs into clear, actionable technical requirements, including user stories, process flows, and acceptance criteria for development teams.
Serve as the liaison between business and technical stakeholders, ensuring alignment on priorities, requirements, and expected outcomes.
Drive execution through partnership with software engineering and technical teams responsible for delivering Commercial capabilities and operational enhancements.
Support operational oversight of third-party vendors and technology solutions critical to Commercial operations, including data providers, inspection vendors, geocoding solutions, insurance scoring services, and replacement cost estimation tools.
Analyze operational data, trends, and stakeholder feedback to identify risks, opportunities, and recommendations for continuous improvement.
Facilitate cross-functional discussions, working sessions, and presentations with stakeholders across multiple functions and levels of the organization.
Build and maintain strong working relationships through both virtual and in-person collaboration, including participation in team meetings, office visits, and company events as needed.
Proactively engage with team members, partners, peers, and stakeholders to drive alignment, improve communication, and achieve business objectives.
Build trusted partnerships across Commercial, Product, Engineering, Data, and Operations teams through a combination of virtual collaboration, office visits, and in-person working sessions to drive execution and business outcomes.

Requirements

5+ years of experience in product management, business analysis, program management, operations, consulting, or a related discipline.
Experience translating business requirements into technical solutions and partnering with software engineering teams to deliver business outcomes.
Strong analytical and problem-solving skills, with the ability to interpret operational data and identify actionable insights.
Experience managing cross-functional initiatives involving business, technology, and operational stakeholders.
Ability to navigate ambiguity, prioritize competing demands, and drive results in a fast-paced environment.
Strong written and verbal communication skills, including the ability to effectively communicate with technical, operational, and executive audiences.
Demonstrated ability to influence without direct authority and build strong stakeholder relationships across functions.
Strong organizational skills with attention to detail and a continuous improvement mindset.
Ability to work effectively in a distributed environment while leveraging both virtual and in-person collaboration to drive outcomes.
Willingness and ability to travel periodically (approximately 10–15%) for team meetings, stakeholder engagement, office visits, planning sessions, and company events.

Skills

Product Management
Business Analysis
Program Management
Operations
Consulting
Analytical Skills
Problem-Solving
Cross-functional Initiative Management
Communication Skills
Organizational Skills
Attention to Detail
Continuous Improvement Mindset
Property and Casualty Insurance Industry Experience
Commercial Lines Operations Experience
Underwriting Experience
Policy Administration Experience
Inspections Experience
Operational Workflows (renewals, endorsements, cancellations, inspections, policy servicing)
Software Engineering Partnership
Technical Requirements Translation
User Story Creation
Process Improvement
Third-Party Vendor Management
Data Provider Management
Technology Partner Management
Operational Transformation
Process Optimization
Technology-Enabled Business Improvement

Location

Fairfield, CA
Mountain View, CA
Cheshire, CT
Jacksonville, FL
Tallahassee, FL
Tampa, FL
Chicago, IL
Jersey City, NJ
Marlton, NJ
Cincinnati, OH
Houston, TX
Sheboygan, WI

Work Type

Distributed Workforce Environment
Hybrid

Experience Level

Senior
5+ years of experience

About the Company

SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed property in the US, founded in 2009.
Named among the Best Places to Work in Insurance for four consecutive years (2020-2023).
Experienced exceptional growth while generating underwriting profits for carrier partners.
Offers over 110 home, flood, and commercial products in 16 states on behalf of highly rated carrier partners.
Manages over $3.2 billion of inforce premium and protects over 970,000 policyholders.
Has over 1,000 employees in a distributed workforce environment across 12 offices.
The company's culture nurtures critical thinkers who run toward problems and engineer solutions.
Relentlessly pursues better outcomes by investing in technology, talent, and tools.

Equal Opportunity

SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in.
Actively seeks out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds.
Champions belonging and inclusion for all identities, including but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin.
Strives to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.