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About the Role

Flagship Culinary Services provides high-quality dining experiences for employees, clients, and visitors at large high-tech companies. This role participates in hiring, training, employee development, and performance evaluations within fast-paced, collaborative cafes. The position offers work/life balance with a set schedule, weekends off, and on-the-job training.

Responsibilities

• Achieve company objectives and goals.
• Foster and promote the Flagship brand and values.
• Promote and ensure adherence to Flagship's safety culture.
• Maintain a safe working environment using proper food handling and safety guidelines.
• Develop and maintain an employee engagement program based on Flagship core values.
• Partner with upper management and HR for guidance on corrective actions, reviews, and employee issues.
• Consistently meet Key Performance Indicators (safety, staffing levels, attrition, etc.).
• Follow standard operating procedures.
• Manage assigned staff, including scheduling and performance.
• Communicate job expectations, appraise job results, and enforce systems, policies, and standards.
• Continuously seek opportunities to improve the customer experience.
• Encourage mutual trust, respect, and cooperation among team members.
• Work well under pressure in a fast-paced environment.
• Serve as a role model for hourly employees.
• Prepare food items consistently according to recipes and standards.
• Set, manage, and follow up on prep and production goals.
• Maintain food quality standards for the café.
• Oversee all phases of food procurement, production, and service, including inventory, ordering, storage, preparation, recipe adherence, presentation, and service time standards.
• Conduct daily line checks, food reviews, and recipes of the day.
• Provide clear feedback to the kitchen team.
• Ensure kitchen cleanliness and sanitation standards, passing Health Department audits.
• Train staff on proper sanitation guidelines.
• Interview new team members considering company values and culture.
• Perform other duties as assigned.

Requirements

• Must have and maintain an active Management Level Food Handlers’ Certification (ServSafe).
• Adhere to local food handler requirements.
• Consistently perform all duties in a responsible and efficient manner.
• Constant use of hands while moving and using food carts and cooking equipment.
• Constant use of hands while prepping and cooking food.
• Constant repetitive hand motion while grasping food, cooking, and utilizing equipment.
• Occasional repetitive hand motion when pushing/pulling food racks and carts.
• Constant lifting and carrying items weighing up to 20 lbs.
• Occasional lifting and carrying items frequently weighing between 21lbs - 40 lbs.
• Items weighing over 40 lbs. must be carried by two people.
• Frequent reaching across surfaces, above shoulders, and outwards.
• Good or corrective vision required.
• Frequent standing, walking, bending, and twisting required.
• Squatting and kneeling may be required.
• Good balance required.
• Constant neck flexion and usage.
• Work with hot surfaces, step ladders, greasy and wet floors, and fumes.

Skills

• Follows safety and sanitation procedures with all guidelines from OSHA and Department of Health.
• Excellent verbal skills with ability to adjust communication style.
• Excellent culinary skills.
• Lead by example.
• Ability to manage multiple tasks and projects.
• Ability to understand and speak Spanish is a plus.
• Mid to high level skill in navigation/use of common work programs (Microsoft Office, ERP).
• Ability to stay organized, prioritized, and manage a busy schedule.
• Ability to handle kitchen equipment and tools safely.
• Interpersonal and organizational skills.
• Utilization of knife skills in a fast, efficient, and safe manner.
• Sense of urgency.
• Professional appearance.
• Ability to move throughout the café and kitchen.
• High volume production & large batch cooking.
• Strong leadership skills.
• Ability to work with and support union employees and collaborate with union representatives (if applicable).
• Able to delegate work and hold others accountable.
• Strong ability to influence positive change.
• Knowledge of kitchen equipment and its usage.

Location

• Corporate kitchen
• Café office

Work Type

• Full-time
• On-the-job training

Experience Level

• 3-5 years’ experience of kitchen management in a full service, moderate to high volume restaurant or equivalent.

Education Level

• Culinary Degree (preferred but not required).

Salary/Compensations

• $80,000 per year
• 80,000 per year

Benefits

• Monday-Friday schedule, 6:00am - 2:30pm with weekends off
• 13 paid holidays
• Full medical, vision and dental coverage
• Competitive pay
• 401k with employer match
• On-the-job training to advance in your position
• Free meals and snacks during your shift

About the Company

• Flagship Culinary Services helps some of the world’s largest high-tech companies provide high quality dining experiences for their employees, clients and visitors.
• Our highly qualified staff support our culinary program in preparing tasty and nutritious food, made from scratch, with a strong emphasis on local and organically grown ingredients.
• The Vision: Bring the world closer together.
• We started with a simple idea—to deliver a higher standard of customer service.
• The way we deliver facilities services has evolved over the past 30 years – along with technology and our clients’ needs.
• Our core fundamental is unchanged: From the CEO to the front-line workers, every Flagship employee works together to build long-term relationships with our clients by doing whatever they need to do to get the job done.

Equal Opportunity

• Flagship is an equal opportunity employer.
• All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
• We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
• We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
• Under the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.