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About the Role
We are seeking a motivated Business Development Representative to identify, prospect, qualify, and develop new business opportunities for our Managed Technology Services. This role involves creating conversations with local businesses, understanding their technology challenges, conducting qualified discovery appointments, and moving opportunities through the sales process.
Responsibilities
- Prospect for new business through phone calls, email, LinkedIn, local networking, referral outreach, and targeted campaigns.
- Identify and qualify companies for managed IT services, cybersecurity, cloud services, VoIP, backup, compliance, and related technology solutions.
- Schedule and conduct qualified discovery appointments with prospective clients.
- Guide qualified opportunities through the sales process, coordinating with sales leadership, ownership, and technical resources.
- Research target accounts, decision makers, industries, and common business technology challenges.
- Maintain accurate activity, contact, opportunity, and follow-up records in the company CRM/PSA.
- Follow up consistently with prospects through structured sales cadences.
- Assist with lead generation campaigns, events, webinars, lunch-and-learns, and referral partner outreach.
- Work with marketing and sales leadership to improve messaging, targeting, appointment quality, and close rates.
- Build a working knowledge of MSP services, cybersecurity risks, Microsoft 365, cloud solutions, backup, compliance, and business continuity.
- Represent the company professionally at local business events, chamber events, trade shows, and networking groups.
- Meet or exceed activity, appointment, pipeline, opportunity, and closed-business targets.
Requirements
- 1+ year of experience in sales, customer service, business development, account management, recruiting, retail sales, telecom, copier sales, insurance, financial services, or another outbound/customer-facing role.
- Strong verbal and written communication skills.
- Comfortable making outbound calls and handling rejection professionally.
- Organized and able to manage follow-up tasks without being micromanaged.
- Ability to learn technical concepts and explain them in business terms.
- Professional presence with business owners, executives, office managers, controllers, and IT contacts.
- Valid driver’s license and reliable transportation for local meetings and networking events.
Skills
- Managed IT services
- Cybersecurity
- Cloud solutions
- VoIP
- Backup
- Compliance
- CRM/PSA tools
- LinkedIn prospecting
- Email cadences
- Cold calling
- Local networking
Location
- Local
Work Type
- Full-time
- Occasional local networking events, business meetings, or community events outside normal business hours
Experience Level
- 1+ year of experience
Salary/Compensations
- Base salary range: $50,000–$65,000 per year
- First-year on-target earnings of approximately $70,000–$90,000
- Bonuses for qualified meetings held, sales-qualified opportunities created, pipeline generated, and closed new recurring managed services revenue.
- Closed-business bonus for net-new managed services agreements sourced by the BDR.
- Additional quarterly bonus for meeting or exceeding activity, meeting, pipeline, and closed-business targets.
Benefits
- Health insurance
- Paid time off
- Paid holidays
- Retirement plan options
- Mileage reimbursement for approved business travel
- Training and professional development
- Opportunity for advancement into account management, outside sales, or sales leadership