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About the Role

We are seeking an experienced Senior Systems Analyst to support and enhance Capri’s global Planning, Allocation, and Pricing technology platforms. This role combines responsibility for business-as-usual system support and continuous improvement with a key role in delivering a major global transformation supporting strategic Allocation system initiatives.

Responsibilities

• Provide day-to-day support for Blue Yonder Enterprise Planning (EP), Blue Yonder Advanced Allocation (AAL), Zebra Lifecycle Pricing (LCP), and Foresight Retail Assortment Planning.
• Act as the primary point of contact for system incidents, defects, and user queries.
• Manage and prioritise tickets across internal teams and external vendors.
• Ensure system stability, performance, and data integrity across global environments.
• Own and manage a backlog of enhancements and improvements.
• Work with stakeholders to gather and define business requirements.
• Translate requirements into functional specifications.
• Support testing (UAT), releases, and deployment of changes.
• Identify opportunities to simplify processes, improve automation, and enhance user experience.
• Play a key role in the global implementation of the new Allocation platform replacing Blue Yonder AAL.
• Support solution design, configuration, testing (SIT/UAT), and rollout.
• Partner with business teams to define and validate future-state allocation processes.
• Support data migration, integrations, and cutover activities.
• Drive business readiness, training, and adoption of the new platform.
• Ensure a smooth transition from legacy systems to the future solution.
• Act as a trusted IT partner to global Planning, Allocation, and Pricing teams.
• Understand regional requirements and ensure solutions work across markets.
• Provide guidance on system capabilities and best practices.
• Support training, documentation, and change adoption.
• Support data flows between Planning, Allocation, Pricing, and downstream systems (e.g. ERP, BI).
• Troubleshoot data issues and work with integration teams to resolve defects.
• Contribute to improvements in data quality, visibility, and reporting.
• Support the adoption of advanced analytics and AI-driven capabilities.
• Maintain system documentation, support procedures, and knowledge base materials.
• Ensure all changes follow governance, release, and testing standards.
• Support audit, compliance, and operational controls.

Requirements

• Bachelor’s degree (or equivalent experience) in Information Technology, Computer Science, Business Systems, Supply Chain, or a related field.
• 5+ years’ experience in retail systems, planning, allocation, or pricing technology environments.
• Strong analytical and problem-solving skills.
• Experience working with global stakeholders across regions.
• Ability to translate business requirements into system solutions.
• Experience working with third-party vendors and support teams.
• Strong foundation in systems analysis, business process design, and data handling.
• Hands-on experience with Blue Yonder or similar platforms.
• Experience supporting large-scale system implementations or rollouts.
• Experience with allocation systems or supply chain planning tools.
• Understanding of merchandising, inventory, and allocation processes.
• Exposure to pricing or assortment planning tools.
• Experience working in a retail or consumer goods environment.
• Familiarity with data tools and data analysis (e.g. SQL, Power BI, or similar reporting platforms).
• ITIL Foundation (Service Management best practices).
• Agile / Scrum certification (e.g. Scrum Master, Product Owner).
• Project delivery qualifications (e.g. PRINCE2 Foundation/Practitioner).
• Cloud or data platform certifications (Azure, AWS, or equivalent – optional but valuable given the data/AI direction in the role).

Skills

• Planning
• Allocation
• Pricing
• Systems Analysis
• Business Process Design
• Data Handling
• SQL
• Power BI
• ITIL
• Agile
• Scrum
• PRINCE2

Location

• London, UK

Work Type

• Hybrid
• Global
• Occasional international travel

Experience Level

• Senior
• 5+ years

Education Level

• Bachelor's degree or equivalent experience

Salary/Compensations

• 48,000.00 - 68,000.00 GBP

Benefits

• Fair and accessible recruitment process
• Reasonable accommodation for interview or application process

About the Company

• Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear.
• Established in 1981, the company produces a range of products under Michael Kors Collection, Michael Kors, and Michael Kors Mens, including accessories, ready-to-wear, footwear, watches, jewelry, and a full line of fragrance products.
• Michael Kors stores are operated in the most prestigious cities in the world.
• The company operates digital flagships across North America, Europe, and Asia, offering customers a seamless omnichannel experience.
• Michael Kors has a sharp focus on providing his customers with accessories and clothes that are consistently polished, chic, relaxed, and glamorous.
• Kors has also been the recipient of numerous industry awards and accolades within the fashion industry.
• The fashion designer also focuses on giving back.
• For more than 35 years he has been a passionate supporter of God’s Love We Deliver, a New York-based non-profit organization that cooks and delivers nutritious meals to people living with serious illnesses in and around New York City.
• In 2013, Michael Kors launched “Watch Hunger Stop,” partnering with the United Nations World Food Programme (WFP) to help fight world hunger.
• Proceeds from annual special-edition products and other targeted initiatives help provide food to children through WFP’s school meals program.
• To date, Michael Kors has helped WFP deliver over 35 million meals (and counting) to hungry children.
• For more information on how Capri Holdings Group uses your personal data, please see our Applicant Privacy Notice.

Equal Opportunity

• The Company is an equal employment opportunity employer.
• The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws.
• The Company also prohibits harassment of applicants and employees based on any of these protected categories.