About the Role
You will be an integral part of daily client communication, providing support and assistance in managing the client’s business and keeping day-to-day activities running smoothly. You will become a trusted partner to the internal team and clients, accomplishing tasks thoughtfully and working collaboratively towards a common goal. Seek opportunities to work on various projects to develop skills and demonstrate leadership in guiding campaigns from start to finish.
Responsibilities
- Be the day-to-day resource for clients on projects as well as general inquiries, requests, etc.
- Build a solid rapport with appropriate clients.
- Partner with clients for strategic and executional needs.
- Demonstrate mature leadership in difficult situations and escalate client difficulties appropriately.
- Consistently manage projects and assignments independently.
- Proactively and creatively resolve problems/issues.
- Understand when and how to keep Account Supervisor informed on key project details.
- Effectively sell agency strategies, creative, and points of view.
Requirements
- 1+ years account management experience
- 1+ years creative agency experience
- Strong attention to detail and quality
- Ability to solve problems creatively
- Effectively writes clear, concise logical internal and client documents
- An understanding of the social and digital development and production processes
Skills
- Client communication
- Project management
- Strategic thinking
- Problem-solving
- Leadership
- Writing
- Social media development
- Digital development
Location
- New York
Work Type
- Full time
- Permanent
Experience Level
- 1+ years account management experience
- 1+ years creative agency experience
Salary/Compensations
- $62,000-70,000
Benefits
- Medical, vision, and dental insurance
- Life insurance
- Short-term and long-term disability insurance
- 401k
- Flexible paid time off
- At least 15 paid holidays per year
- Paid sick and safe leave
- Paid parental leave
About the Company
- For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences.
- Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact.
- Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet.
- Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future.
- Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.
Equal Opportunity
- Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.
- Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.
