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About the Role

As a Patient Access Technician at Madison Health, you will be responsible for arranging for the efficient and orderly pre-registration of inpatients and pre-registration of individuals who have hospital based outpatient testing or procedures. Ensure that patient information is collected and patients are aware of hospital policies and procedures.

Responsibilities

• Interviews patients or their representative to obtain personal information or verify information already on file, including emergency numbers and insurance information.
• Enters required demographic information into the computer database.
• Accepts reservations for direct admit patients.
• Obtains signature from patient or representative for testing and/or treatment or admission.
• Provide patients all required notifications regarding patient rights.
• Initiates the Advance Directive process.
• Distributes Medicare IM Form and Medicaid Patient Rights Literature.
• Provide information to the patient regarding billing, visiting hours and hospital specific literature where warranted.
• Pre-registers patients for scheduled admissions and outpatient procedures, verifying insurance information and making sure a complete order is secured.
• Consults other departments as appropriate to provide information needed for patient safety and care.
• Answers incoming calls from departments to make necessary patient status changes in system.
• Distributes appropriate information to departments as warranted.
• Make sure chart copies are scanned for Medical Records and auditing.
• Collects or makes arrangements to collect co-payments and/or co-insurance due at time of service.
• Records payments in computer database.
• Provides a receipt for payment to the patient and Finance Department.
• Refers patients to Customer Service when financial arrangements need to be made.

Requirements

• High school diploma or equivalent

Work Type

• 36 hours per week

Education Level

• High school diploma or equivalent

Salary/Compensations

• $17.00 an hour

Benefits

• Medical
• Dental
• Vision
• Retirement
• Paid time off and holidays

About the Company

• Madison Health is a community-focused healthcare organization dedicated to providing compassionate, high-quality care close to home.
• We believe our employees are the heart of our mission and are committed to fostering a supportive, collaborative workplace where every team member can thrive.