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About the Role

The Quality Supervisor is responsible for monitoring production and coordinating the activities of Laboratory Technicians and operations personnel involved in inspecting materials to ensure they meet company-specified quality standards.

Responsibilities

• Schedules and maintains QC Technician weekly work schedule.
• Trains employees in SOPs and ensures training effectiveness.
• Trains Lab group in safety topics, testing procedures, and quality procedures.
• Monitors QA final acceptance, product Hold, and Materials review.
• Performs GMP audits of processing areas and writes reports.
• Documents and enforces HACCP, GMPs, SSOPs, and SOPs.
• Performs Raw Material inspections, places items on hold if necessary, and submits a Supplier Non-Conformance Report.
• Prepares product samples for microbiological testing, helps interpret results, and collaborates on corrective actions and resolutions with management staff.
• Performs pre-op and in-operational inspections, including testing with ATP swabs and Allergen swabbing.
• Performs monthly air monitoring testing for facility's freezers.
• Determines check weigher settings for customer-specific products.
• Maintains daily Net Content Lot Reports and weekly tare variability reports.
• Assists Quality Manager in data collection for monthly KPI reports (audits, holds, environmental and microbiological testing, Customer Complaints, Product Cuttings, Process Controls, Employee Training).
• Works with sanitation to ensure the facility is maintained satisfactorily.
• Conducts annual Sanitation Validation and reports results to Management.
• Conducts annual validations of pre-requisite programs (Metal Detection, Allergen, Scanner).
• Maintains supporting documents for Validations: Allergen Matrix, Major Allergen Declarations, and Calibration Log.
• Verifies incoming ingredient COAs and Incoming Inspection Reports.
• Maintains Finished Product, Raw Material, Packaging, Vendor, and Glass and Brittle Plastic Registries.
• Inspects facility's glass and plastic monthly.
• Supports internal and external audits of the QMS and integrated quality systems.
• Interacts with State, Local, and Third-Party Auditors during plant audits.
• Assists Management Staff in special projects or other assigned duties.

Requirements

• Must have experience with Quality Management Systems (QMS).

Skills

• Quality Control
• Supervision
• Auditing
• Documentation
• Training
• Data Collection
• Microbiological Testing
• ATP Swabbing
• Allergen Swabbing
• HACCP
• GMP
• SSOPs
• SOPs

Location

• Chicago
• Le Mars

Work Type

• Full-time

Experience Level

• Supervisor

Benefits

• Comprehensive benefits
• Health benefits
• Financial wellness benefits
• Paid time off (PTO)
• Annual incentive bonus based on Company performance

About the Company

• Wells Enterprises is one of the largest ice cream manufacturers in the United States, making brands like Blue Bunny, Halo Top, Bomb Pop, and Blue Ribbon Classics.
• Wells Enterprises is a $2 billion company with 4,000 employees across 4 production plants and 2 main hub locations: Chicago and Le Mars.
• The company is guided by innovation, quality, and a people-first mindset.
• Wells is committed to delighting consumers and developing exceptional teams.
• As part of the Ferrero Group, Wells combines its strong U.S. heritage with Ferrero’s global standards of excellence.
• Offers an opportunity to grow within a dynamic, values-driven, and international environment.
• Wells prioritizes its people and their experience.