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About the Role

FAST PARK & RELAX is seeking a reliable and professional Parking Lot Security Guard to ensure the safety and security of our parking facility, customers, vehicles, and employees during overnight operations. The ideal candidate will maintain a visible security presence, provide exceptional customer service, monitor facility activity, and respond appropriately to incidents and emergencies.

Responsibilities

• Conduct regular patrols of the parking lot and surrounding areas to deter criminal activity and maintain a safe environment.
• Monitor and control access to the facility, ensuring that only authorized vehicles and individuals enter restricted areas.
• Enforce parking policies and regulations, including addressing unauthorized parking, expired permits, and other violations.
• Provide courteous assistance to customers, including directions, parking guidance, and basic support for minor vehicle issues such as jump starts.
• Respond promptly and professionally to accidents, thefts, disturbances, suspicious activity, and other incidents; contact emergency services when necessary.
• Maintain accurate logs and reports of vehicle activity, incidents, security observations, and daily operations.
• Monitor and operate security equipment, including surveillance cameras, access control systems, and communication devices.
• Identify and report safety hazards, maintenance concerns, and security risks to management.
• Deliver outstanding customer service while maintaining a professional appearance and demeanor.
• Work collaboratively with law enforcement, emergency responders, and management as needed.
• Follow all company policies, procedures, and safety protocols.
• Perform additional duties as assigned by management.

Requirements

• High school diploma or GED preferred.
• Previous security, parking, customer service, or related experience preferred.
• Strong observation, communication, and problem-solving skills.
• Ability to remain alert, professional, and responsive during overnight hours.
• Basic computer and report-writing skills.
• Ability to walk, stand, and patrol for extended periods of time.
• Must be dependable, punctual, and capable of working independently.
• Valid driver's license and a clean driving record preferred.
• Minimum of one year of experience in a security role, preferably in a parking facility or similar environment.
• Demonstrated experience in monitoring surveillance equipment, patrolling premises, and responding to incidents.
• Experience in enforcing parking regulations and access control procedures.
• Proven ability to maintain detailed records and write clear and concise reports.
• Experience in providing excellent customer service and handling difficult situations with professionalism.
• Strong observation skills and attention to detail.
• Ability to remain calm and decisive in emergency situations.
• Excellent communication and interpersonal skills, both written and verbal.
• Ability to work independently and as part of a team.
• Physical ability to stand, walk, and patrol for extended periods.
• Ability to operate security equipment, including surveillance cameras, access control systems, and two-way radios.
• Basic computer skills, including proficiency in Microsoft Word and email.
• Ability to work flexible shifts, including nights, weekends, and holidays.
• Knowledge of basic first aid and CPR preferred.
• Ability to understand and follow safety procedures and regulations.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Strong work ethic and commitment to providing a safe and secure environment.

Skills

• Observation
• Communication
• Problem-solving
• Customer service
• Report writing
• Surveillance equipment operation
• Access control systems operation
• Two-way radio operation
• Microsoft Word
• Email
• First aid
• CPR

Location

• Del Valle, TX

Work Type

• Full Time
• Overnight Shift

Experience Level

• Minimum of one year of experience in a security role

Education Level

• High school diploma or GED preferred

Salary/Compensations

• $18.00 Hourly

Benefits

• Medical Insurance (PPO or HDHP)
• Dental Insurance
• Vision Insurance
• Health Savings Account (HSA)
• Basic Life & AD&D Insurance
• Supplemental Life & AD&D Insurance
• Disability Insurance
• Employee Assistance Program (EAP)
• 401(k) Retirement Savings Plan
• Paid Time Off (PTO)
• Holiday Pay

About the Company

• FAST PARK & RELAX plays an important role in providing a safe, secure, and welcoming environment for our customers and their vehicles. We value professionalism, dependability, and exceptional customer service.