About the Role
As a Field Clinical Specialist, you will be instrumental in delivering patient-focused innovations by partnering with and training clinical professionals on groundbreaking products. Your expertise will help transform patient lives by ensuring sites are independent in procedures, product preparation, and support, enabling physicians and staff to achieve expert proficiency and positive patient outcomes.
Responsibilities
- Provide guidance on the use of the device to enable physicians and staff to reach expert proficiency and deliver positive patient outcomes.
- Work independently in valve crimping, case management, pre-case planning, post-case management, 3 Mensio management, Therapy Awareness program management, and clinical education programs.
- Implement sales and educational materials for clinicians, and validate software and hardware updates in the field.
- Plan and implement growth strategies within focused accounts in partnership with Sales Management.
- Develop clinical champions among current and potential customers for the advocacy of THV products.
- Collaborate with clinicians to deliver training and educational material during training sessions to drive utilization of the Edwards’s THV product portfolio.
- Utilize acquired knowledge to educate physicians and staff to reach expert proficiency in the THV procedure to deliver positive patient outcomes.
- Attend implants, conduct device preparation and crimping of the Sapien valve in each assigned case to support Physicians in the THV procedure and deliver positive patient outcomes.
- Manage complaint handling process as needed.
- Support cases outside of assigned region on an as needed basis.
- Partner with Territory Managers to develop proper selection criteria for sites.
- Partner with the proctor and sales organization to plan and implement physician and support staff trainings.
- Collaborate with the Territory Manager on growing the THV therapy through therapy awareness programs.
- Assist in the development of the THV procedure in both Cardiology and Surgery.
Requirements
- An associate's or equivalent in nursing or related field or equivalent work experience is required.
- A minimum of five (5) years of previous related medical device, THV/TVAR, Cath Lab or clinical experience in an acute care environment or equivalent work experience based on Edwards criteria required.
- A valid driver’s license with a clean driving record.
Skills
- Clinical skills specifically in cardiac surgery or interventional cardiology are strongly preferred.
- Sales skill-set that includes drive and self-motivation, strong interpersonal and communication skills, the ability to plan, organize, close and deliver, and the capacity to work autonomously.
- Excellent interpersonal skills, interfacing with multiple constituencies including cardiologists, support staff and sales in order to effectively build relationships with external customers and internal team members.
- Entrepreneurial spirit with a competitive drive, and a work ethic conducive to success.
- Initiative and follow-through on tasks, collaborative across different functions and extend your role beyond the expressed Clinical Specialist requirements.
Location
- Assigned territory
Work Type
- Full-time
- Travel frequently
Experience Level
- Minimum of five (5) years of experience
Education Level
- Associate's or equivalent in nursing or related field
Salary/Compensations
- $112,000 to $134,000 (New York City, NY - highly experienced)
Benefits
- Competitive salaries
- Performance-based incentives
- Wide variety of benefits programs
About the Company
- Edwards Lifesciences is the leading global structural heart innovation company, driven by a passion to improve patient lives.
- Through breakthrough technologies, world-class evidence and partnerships with clinicians and healthcare stakeholders, our employees are inspired by our patient-focused culture to deliver life-changing innovations to those who need them most.
Equal Opportunity
- Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.
- COVID Vaccination Requirement: All patient-facing and in-hospital positions require COVID-19 vaccination, unless a medical or religious accommodation is granted.
